Tom Brady
March 28th, 2008, 11:02 PM
My sister-in-law is 85. She uses her computer regularly. As Dr. Johnson famously said: "It's not that she does it well, but that she does it at all that is the wonder." She repeatedly runs into wierd problems, and calls me to solve them. I feel much like Sherlock Holmes must have felt, since the clues are sparse and thin on the ground. Her inevitable plaint is "I didn't do anything. It was working fine, and now it won't work at all." The last problem was when she confused "right-click" with
left-click".
Given the sparsity of information I'm able to supply I really don't expect much, but even a hint of what to do would help.
She is using WIN98SE. Her computer is a Compaq. (other details are, of course, available if they would be helpful) She recently, about the turn of the year, got a Westinghouse flat-screen monitor, and someone else (NOT ME!) installed it. She likes to play solitaire on the computer, and says that up until 2 weeks ago, everything was fine. Now, when she brings up the game, all the cards are blank. Other than that the game runs fine.
The program she is using is not built into Windows, but she has the disk. I un-installed it, and re-loaded it, but the problem persists.
I've checked all the settings I can think of for the monitor, and everything seems to be working OK. The monitor did not come with a CD, it just says that it's Plug-'n'-Play. The manual references Intel and a couple of other video cards, but doesn't mention the one she has: Trident.
Can anyone suggest where the problem lies, and how I
can go about correcting it?
Tom
left-click".
Given the sparsity of information I'm able to supply I really don't expect much, but even a hint of what to do would help.
She is using WIN98SE. Her computer is a Compaq. (other details are, of course, available if they would be helpful) She recently, about the turn of the year, got a Westinghouse flat-screen monitor, and someone else (NOT ME!) installed it. She likes to play solitaire on the computer, and says that up until 2 weeks ago, everything was fine. Now, when she brings up the game, all the cards are blank. Other than that the game runs fine.
The program she is using is not built into Windows, but she has the disk. I un-installed it, and re-loaded it, but the problem persists.
I've checked all the settings I can think of for the monitor, and everything seems to be working OK. The monitor did not come with a CD, it just says that it's Plug-'n'-Play. The manual references Intel and a couple of other video cards, but doesn't mention the one she has: Trident.
Can anyone suggest where the problem lies, and how I
can go about correcting it?
Tom