missjenji
May 7th, 2008, 11:29 AM
Hey y'all. I am really hoping that someone can help me with this, I've spent about two hours on it and it is still not working... sigh...
At about 2:30am last night, I ceased being able to access the internet. My sister experienced the same problem. Since it was late, we both just went to sleep. Today, my computer is still unable to access the Internet, but hers is able to do so. I can connect to our wireless network... but no internet. I called our service provider and spent about an hour on the phone with a very nice IT guy, who was unable to help me. He told me that I needed to call the Netgear help folks and tell them that my computer was "not able to release an invalid IP address" and they would be able to help. Wel, I tried talking to the Netgear help desk, but that fellow was a useless idiot who didn't even understand what the problem was after ten minutes on the phone, so I finally just nicely thanked him for his help and then hung up.
I have a Netgear Wireless Card, the wireless router is a linksys. I am running Windows XP on a desktop PC. My sister's comp is a laptop running Windows XP; she is able to access our Wireless network and get on the internet just fine (I am using that laptop to post here). We use Time Warner Cable.
Running ipconfig gets me this info:
autoconfiguration IP address: 169.254.191.70
Subnet Mast: 255.255.0.0
Default Gateway: (blank)
When I was on the phone with the Time Warner help guy, he asked me to run "ipconfig/renew", but I got the following error message: "An error occured while renewing interface Wireless Network Connection : unable to conact your DHCP server. Request has timed out."
Help is GREATLY APPRECIATED as I require a net connection for both my work and for online classwork.
At about 2:30am last night, I ceased being able to access the internet. My sister experienced the same problem. Since it was late, we both just went to sleep. Today, my computer is still unable to access the Internet, but hers is able to do so. I can connect to our wireless network... but no internet. I called our service provider and spent about an hour on the phone with a very nice IT guy, who was unable to help me. He told me that I needed to call the Netgear help folks and tell them that my computer was "not able to release an invalid IP address" and they would be able to help. Wel, I tried talking to the Netgear help desk, but that fellow was a useless idiot who didn't even understand what the problem was after ten minutes on the phone, so I finally just nicely thanked him for his help and then hung up.
I have a Netgear Wireless Card, the wireless router is a linksys. I am running Windows XP on a desktop PC. My sister's comp is a laptop running Windows XP; she is able to access our Wireless network and get on the internet just fine (I am using that laptop to post here). We use Time Warner Cable.
Running ipconfig gets me this info:
autoconfiguration IP address: 169.254.191.70
Subnet Mast: 255.255.0.0
Default Gateway: (blank)
When I was on the phone with the Time Warner help guy, he asked me to run "ipconfig/renew", but I got the following error message: "An error occured while renewing interface Wireless Network Connection : unable to conact your DHCP server. Request has timed out."
Help is GREATLY APPRECIATED as I require a net connection for both my work and for online classwork.