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CCHATechy
June 6th, 2003, 11:02 AM
We've got a group of 6 TS clients connecting to a server. Lately, two of the users have been getting kicked from the TS session after idle periods of around 30-45 minutes. The rest of the users remain uneffected.

We've checked the user permissions and workstations and they are identical to the others who are functioning properly.

Any ideas anyone?

Cheers :)

PostCode
June 6th, 2003, 01:38 PM
To set time-out settings for disconnected, active, and idle sessions

1. Open Terminal Services Configuration
2. In the console tree, click Connections.
3. In the details pane, right-click the connection for which you want to modify time-out settings, and then click Properties.
4. On the Sessions tab, above End a disconnected session, select the Override user settings check box.

This allows you to configure time-out settings for the connection.
5. Configure the following time-out settings as appropriate:
* In End a disconnected session, select the maximum amount of time that a disconnected session remains on the server. When the time limit is reached, the disconnected session ends. When a session ends, it is permanently deleted from the server. Select Never to allow disconnected sessions to remain on the server indefinitely.
* In Active session limit, select the maximum amount of time that a user's session can remain active on the server. When the time limit is reached, either the user is disconnected from the session or the session ends. When a session ends, it is permanently deleted from the server. Select Never to allow the session to continue indefinitely.
* In Idle session limit, select the maximum amount of time that an idle session (session without client activity) remains on the server. When the time limit is reached, either the user is disconnected from the session or the session ends. When a session ends, it is permanently deleted from the server. Select Never to allow idle sessions to remain on the server indefinitely.

note Note

* To open Terminal Services Configuration, click Start, point to Programs, point to Administrative Tools, and then click Terminal Services Configuration.
* These settings affect every client that uses the connection to connect to a Terminal server. To define settings on a per-user basis, use the Terminal Services Extension to Local Users and Groups and Active Directory Users and Computers.

Microsoft Datacenter Documentation (http://www.microsoft.com/windows2000/en/datacenter/help/default.asp?url=/windows2000/en/datacenter/help/ts_con_h_020.htm)

Hope this helps.

CCHATechy
June 6th, 2003, 04:32 PM
Thanks for that!

I've made the changes on the server, altho I did check the clients individually for the session limits and they were all set to "Never".

Had no reports of disconnects yet, so here's hoping it might be fixed :)

CCHATechy
June 9th, 2003, 11:32 AM
Bah.. still not fixed :rolleyes:

I've checked the Event log during the periods that the users are getting disconnected and there's nothing out of the ordinary to explain why the server is kicking the clients.

Anyone know of common problems which makes the server immediately disconnect a client?