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#1
June 16th, 2003, 04:10 PM
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wink 2k profession boot problem
Anyone seen this one?
Win 2k could not start because error in software, could not load dlls kernal for windows, contact support. This laptop was just recently installed about 2 weeks ago. Not sure what the person did to it. I don't have the machine to work on. Thanks.
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<<VISUALUSER>> 
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#2
June 16th, 2003, 05:39 PM
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Need a little more info:
Are you getting a specific STOP ERROR? Did you add any new hardware or software?
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..::Jen::..
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#3
June 16th, 2003, 08:27 PM
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re:
I think user had reinstalled microsoft money 2001 since he was not able to work this it as a power user ( admin helped him logon to do this ). I don't know if he accidently messed it up or what, plus I know that he tried to install a hp 1200 lj driver even though I had the 2000 driver unzipped in a folder for him.
He may have installed the 98 driver for this printer but haven't been able to confirms since I actually haven't spoken to him yet since he's on the opposite time that me. He doesn't have the 2000 cd nor a bootup disk :O( Assume I'll have to try to work with what I have.....maybe going into safe mode or press the space bar?
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<<VISUALUSER>>
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