Go Back   Cyber Tech Help Support Forums > Software > Internet / Browsers

Notices

Reply
 
Topic Tools
  #1  
Old July 8th, 2003, 09:47 PM
artrubio artrubio is offline
New Member
 
Join Date: Jul 2003
Posts: 2
Unhappy Weird problem with Internet Explorer

This problem developed after uninstalling some spyware
sidebar that got installed on IE 6. When I launch IE and
click on a URL it takes me to that page, but then I can't
make it go back to the original one. Clicking on the back
button doesn't do anything, neither rightclicking on the
page and selecting "back." All the other buttons work
fine. Also, if I go to File, New Page it doesn't launch a
second page. The weird thing is that if I go to Windows
Update it crashes saying that iexplore.exe caused a fault
on module msxml3.dll, or something along along those
lines. When I click on the "don't send" button IE shuts
down, relaunches itself and now works fine. I can go back
and forth between pages, and I can open new pages by doing
the File, New Page bit. If I shut down IE and then launch
it again it's back to the original problem. So right now I
can only get it to work properly by making it crash and
clicking on the "don't send button." I've reinstalled IE 6
several times, even tried 5 and 5.5. They all do the same
thing. Please help! I need to have IE up and running today
or the user will kill me.
.
Reply With Quote
  #2  
Old July 8th, 2003, 10:07 PM
Steven.Bentley Steven.Bentley is offline
CTH Subscriber
 
Join Date: Nov 2000
Location: West Yorkshire, UK
Age: 29
Posts: 3,840
Hi artrubio, welcome to CTH

How did you go about uninstalling this spyware?
__________________
Don't forget to post back with the results
Reply With Quote
  #3  
Old July 8th, 2003, 10:41 PM
artrubio artrubio is offline
New Member
 
Join Date: Jul 2003
Posts: 2
I used Lavasoft's AdAware to uninstall it. It detected a data mining program called POP (People on People) or something like that. It did get rid of it, but right after that IE started with that problem I described. What I've noticed is that if I install IE 5.5 it shows the same problem, but when trying to run Windows Update it crashes saying that iexplore.exe caused a fault in module mshtml.dll. IE then relaunches itself and works fine (as long as I don't shut it down). With IE 6 it does the exact same thing, only it mentions msxml3.dll when it crashes.
Reply With Quote
  #4  
Old July 9th, 2003, 01:24 AM
enat66's Avatar
enat66 enat66 is offline
CTH Subscriber
 
Join Date: Dec 2001
O/S: Windows Vista
Location: Wisconsin
Age: 19
Posts: 3,089
Have you tried to repair internet explorer?
1)Go to the Control Panel
2) In the Add/Remove Software thing highlight IE and click remove...a box should pop up and you can choose repair IE.
__________________

Reply With Quote
Reply

Bookmarks

Topic Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT +1. The time now is 08:19 AM.

[ RSS ]