after windows 98 screen you get a black screen that says

luannepalmer · #1 July 12th, 2003, 10:20 PM

help- i uninstalled a program( second chance) and now when i restart my pooter i get....after the windows 98 screen... a black screen that says...cannot find a device file that mat be needed to run a windows or a windows application. the windows registry or SYSTEM.INI file refers to this device file, but the device file no longer exists. If you deleted this file on purpose, try uninstalling the associated application using its uninstall or setup program.if you still want to use the application associated with this device file, try reinstalling that application to replace the missing file.
C:\pqsc\program\sc.vxd
press a key to continue....

so i press the enter key.. and wait about a minute and a half... for my password prompt screen to come up.
i have tried reinstalling the second chance program... pooter still cannot find the missing file.
can someone help this dummy out???

enat66 · #2 July 12th, 2003, 10:44 PM

So if you just want to get rid of the error message and not get the program to work:
Goto Start>Run
Type: msconfig
Select the Startup Tab
Unselect the item that has the programs name or points to C:\pqsc\program\sc.vxd

I am pretty sure the entry should be in there. If it is not then it is not.

luannepalmer · #3 July 12th, 2003, 10:55 PM

i am still running the second chance program...and would like to continue to do so

i uninstalled it in the first place because it was not working properly, so i could reinstall it...so that it would work properly...but now i get this error message on startup..

i guess im toopid.....:no:

**AnnMarie** · #4 July 13th, 2003, 06:11 AM

Hi luannepalmer - It sounds as though a registry/system.ini entry was not removed when you uninstalled Second Chance.

We might be able to see where is starting from with Startup List and get rid of it. Go here and download and run Startup List. It will generate a log file. Copy the log and paste it back into this thread.

XOR · #5 July 13th, 2003, 11:04 AM

To get rid of that error message, you have to delete a key in the registry.
You can do it manually if other options fail.

Go to start > run > type in regedit and go to
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\VxD
next find sc.vxd. If it is there remove it.

luannepalmer · #6 July 13th, 2003, 12:53 PM

StartupList report, 7/13/03, 7:38:01 AM
StartupList version: 1.52
Started from : C:\WINDOWS\DESKTOP\OTHER DESKTOP ICONS\STARTUPLIST.EXE
Detected: Windows 98 SE (Win9x 4.10.2222A)
Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
* Using default options
==================================================

Running processes:

C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\MCAFEE.COM\AGENT\MCAGENT.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHLD.EXE
C:\PROGRAM FILES\MCAFEE.COM\PERSONAL FIREWALL\MPFTRAY.EXE
C:\PQSC\PROGRAM\CPCTRAY.EXE
C:\PROGRAM FILES\AWS\WEATHERBUG\WEATHER.EXE
C:\PROGRAM FILES\WEBSHOTS\WEBSHOTSTRAY.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSRTE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\MCAFEE.COM\PERSONAL FIREWALL\MPFAGENT.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\INCREDIMAIL\BIN\INCMAIL.EXE
C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\DESKTOP\OTHER DESKTOP ICONS\STARTUPLIST.EXE

--------------------------------------------------

Listing of startup folders:

Shell folders Startup:
[C:\WINDOWS\Start Menu\Programs\StartUp]
Webshots.lnk = C:\Program Files\Webshots\WebshotsTray.exe
America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0b\aoltray.exe

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

MCUpdateExe = C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE
SBWatchDog.EXE = C:\WINDOWS\SYSTEM\SBUtils\SBWatchDog.EXE /l
MCAgentExe = C:\Program Files\McAfee.com\Agent\mcagent.exe
VirusScan Online = "C:\PROGRA~1\MCAFEE.COM\VSO\mcvsshld.exe"
MPFExe = C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE
SecondChance = C:\PQSC\PROGRAM\CPCTray.exe

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

Weather = C:\PROGRAM FILES\AWS\WEATHERBUG\WEATHER.EXE 1

--------------------------------------------------

C:\WINDOWS\WININIT.BAK listing:
(Created 28/6/2003, 0:35:18)

[Rename]
NUL=C:\PROGRA~1\MCAFEE.COM\SHARED\MGHTML.EXE
C:\PROGRA~1\MCAFEE.COM\SHARED\MGHTML.EXE=C:\PROGRA ~1\MCAFEE.COM\SHARED\SET3110.TMP
NUL=C:\PROGRA~1\MCAFEE.COM\SHARED\DUNZIP32.DLL
C:\PROGRA~1\MCAFEE.COM\SHARED\DUNZIP32.DLL=C:\PROG RA~1\MCAFEE.COM\SHARED\SET3111.TMP
NUL=C:\PROGRA~1\MCAFEE.COM\AGENT\MCAGNTPS.DLL
C:\PROGRA~1\MCAFEE.COM\AGENT\MCAGNTPS.DLL=C:\PROGR A~1\MCAFEE.COM\AGENT\SET3112.TMP

--------------------------------------------------

Enumerating Browser Helper Objects:

(no name) - (no file) - {EF99BD32-C1FB-11D2-892F-0090271D4F88}
(no name) - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - (no file) - {D14641FA-445B-448E-9994-209F7AF15641}
(no name) - C:\PROGRA~1\SPYBOT~1.1\SDHELPER.DLL - {53707962-6F74-2D53-2644-206D7942484F}

--------------------------------------------------

Enumerating Task Scheduler jobs:

Tune-up Application Start.job
McAfee.com Update Check 06132003032310.job

--------------------------------------------------

Enumerating Download Program Files:

[{DA28C54E-D95C-11D3-9A01-005004677EF4}]
CODEBASE = http://download.mcafee.com/molbin/clinic/CDM/McCDM.cab

[{41F17733-B041-4099-A042-B518BB6A408C}]
CODEBASE = http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe

[YBIOCtrl Class]
CODEBASE = http://us.dl1.yimg.com/download.yaho...yiebio4024.cab

[{0FC6BF2B-E16A-11CF-AB2E-0080AD08A326}]
CODEBASE = http://www.liveupdate.com/controls/getcab2.dll

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\SYSTEM\MACROMED\FLASH\FLASH.OCX
CODEBASE = http://download.macromedia.com/pub/s...sh/swflash.cab

[McAfee.com Download+Installer Class]
InProcServer32 = C:\WINDOWS\SYSTEM\MCINSCTL.DLL
CODEBASE = http://bin.mcafee.com/molbin/shared/...5/mcinsctl.cab

[BrowseFolderPopup Class]
InProcServer32 = C:\WINDOWS\MCBIN\SHARED\MGBRWFLD.DLL
CODEBASE = http://download.mcafee.com/molbin/Shared/MGBrwFld.cab

[HouseCall Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\XSCAN53.OCX
CODEBASE = http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab

[Shockwave ActiveX Control]
InProcServer32 = C:\WINDOWS\SYSTEM\MACROMED\DIRECTOR\SWDIR.DLL
CODEBASE = http://download.macromedia.com/pub/s...ctor/swdir.cab

[Update Class]
InProcServer32 = C:\WINDOWS\SYSTEM\IUCTL.DLL
CODEBASE = http://v4.windowsupdate.microsoft.co...?1048950998410

[QDiagAOLCCUpdateObj Class]
InProcServer32 = C:\WINDOWS\SYSTEM\QDIAGCC.OCX
CODEBASE = http://aolcc.aol.com/computercheckup/qdiagcc.cab

[RdxIE Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\RDXIE.DLL
CODEBASE = http://207.188.7.150/089acfc22e84998...p/RdxIE601.cab

[Symantec AntiVirus scanner]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\AVSNIFF.DLL
CODEBASE = http://security.symantec.com/sscv6/S...in/AvSniff.cab

[Symantec RuFSI Utility Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\RUFSI.DLL
CODEBASE = http://security.symantec.com/sscv6/S.../bin/cabsa.cab

[MiniBugTransporterX Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\MINIBUGTRANSPORTER.DLL
CODEBASE = http://download.weatherbug.com/minib...ansporter.cab?

[Pixami/Snapfish Upload UI Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\SNAPFI~1.OCX
CODEBASE = http://www.snapfish.com/SnapfishUploader.cab

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

WebCheck: C:\WINDOWS\SYSTEM\WEBCHECK.DLL

--------------------------------------------------
End of report, 6,692 bytes
Report generated in 1.716 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

**AnnMarie** · #7 July 13th, 2003, 01:05 PM

Hi luannepalmer - nope, its not there. I thought there was a chance but no such luck this time. Did you try XOR's suggestion?

luannepalmer · #8 July 13th, 2003, 01:31 PM

hi ann marie,
i didnt try the other sugestion... was waiting to hear back from you....first!

im almost afraid to edit the reg... as i am running the program....should i uninstall the program again first

XOR · #9 July 13th, 2003, 01:36 PM

I'm not sure if I understand you.
You uninstalled the program and it is still running??
If so don't do what I suggested!

**AnnMarie** · #10 July 13th, 2003, 01:37 PM

Well, I would if it were me luanne. Then you know that it's an orphaned entry if you find one.

XOR · #11 July 13th, 2003, 01:55 PM

Maybe I was a bit hasty with my reply, I saw you were online.
You can try, but to be on the safe site make an export of this key.
To do so select sc.vxd (on the left pane) go to Register (topleft) and choose export.
This way you can always put it back.

luannepalmer · #12 July 13th, 2003, 01:56 PM

Xor & AnnMarie,
when i uninstalled the second chance program the first time, and then re booted my pooter... thats when i got the screen saying the file was missing... and to RE-install program... so i reinstalled the program.... pooter still gives me the black screen saying the file is missing.... so now i will uninstall the program again... then go to regedit... and make sure file is gone... hope im doing this right... im not to pooter literate

and i dont want to really screw up something)

**AnnMarie** · #13 July 13th, 2003, 02:06 PM

luanne - it will be much easier to find where the call is coming from if you uninstall Second Chance again and reboot. Once we find where the problem is, we can fix it and you can then reinstall Second Chance. If there is anything that you are unsure of, ask first. It doesnt matter how many times you ask.

luannepalmer · #14 July 13th, 2003, 02:26 PM

hi ann marie,
well i uninstalled second chance again.. rebooted.. and still the same .. black screen..ect, ect... i went to regedit.. under Vxd... found file..SC... opened file...on the right hand side it says..
AB(default) (value not set)
Start 01
AB Static Vxd "C\pqsc\program\sc.vxd"

i dont want to screw up.... how do i delete this file

**AnnMarie** · #15 July 13th, 2003, 02:35 PM

Great, you have found it.

Create a new Folder on your Desktop. Now run regedit again and select the below entry with your mouse. Then go to File > Export Registry File (or Export), call it Powerquest (or any name that you like, selected branch should be pre-selected) and then send it to the New Folder on your Desktop as a reg file. If you have no further problems after you delete the file, rightclick on the New Folder and delete it. Do NOT doubleclick on a .reg file unless you want to put it back in your Registry.

Now when you have done that, select the below entry again and go to Edit > Delete.

AB Static Vxd "C\pqsc\program\sc.vxd"

Close your registry editor and reboot your computer.