my cmoputer is a peice of ****

[revojoecool]

ok......so i really dont know that much about computers, and either do my parents. so i thought that there may be a chance that you guys could help me out. ummmm.......where to start......so i have this computer its about 3 or 4 years old... its a compaq presario with windows 98.
heres my problems
1. when i try to defragment the hard drive it just sits there with the defragmenting box open, but it doesnt do anything, it wont defragment.
2. everytime i open a new web page this active x thingy comes up and sometimes the webpage wont display correctly.....does this have anything to do with the fact that i cant seem to get flash to work on my computer??
i also can never gewt soundboards and stufff like that to display when im online........can someone please try to help me.

[tb525]

Hi revojoecool, Welcome to CTH! Let's start with looking at what is running when Windows loads, Download 'Hijack This!'. http://www.spywareinfo.com/files/hijackthis.zip
Unzip, doubleclick HijackThis.exe, and hit "Scan".
When the scan is finished, click "Save Log", and copy and paste it in a reply.

[revojoecool]

um......how do i upzip the file

[tb525]

You need a zip/unzip utility. Here's a free one:
http://www.camdevelopment.com/cam_unzip/default.htm

[revojoecool]

thanx for that unziping file thing- umm....here is the saved log
Logfile of HijackThis v1.95.0
Scan saved at 12:31:39 PM, on 7/13/03
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v5.50 SP1 (5.50.4522.1800)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\COMPAQ\INTERNET\ISDBDC.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\MCTOOL.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\ptsnoop.exe
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\CPQEADM.EXE
C:\COMPAQ\CPQINET\CPQINET.EXE
C:\CPQS\BWTOOLS\SCCENTER.EXE
C:\PROGRAM FILES\MOTIVE\MOTIVEASSISTANT\MOTMON.EXE
C:\MOUSE\SYSTEM\EM_EXEC.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\BTTNSERV.EXE
C:\WINDOWS\SYSTEM\LVCOMS.EXE
C:\PROGRAM FILES\SAVE\SAVE.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\PROGRAM FILES\VISIONEER\PAPERPORT\PPWEBCAP.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\EAUSBKBD.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\COMPAQ\ON-SCREEN DISPLAY\OSD.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\CAM DEVELOPMENT\CAM UNZIP\CUZ.EXE
C:\WINDOWS\TEMP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar=http://www.commonname.com/english/toolbar/sidebar.asp
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page=http://www.commonname.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page=http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL=http://desktop.presario.net/scripts/redirectors/presario/deskredir.dll?s=consumer&LC=0409&c=1c00
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar=http://www.commonname.com/english/toolbar/sidebar.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page=http://www.commonname.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page=c:\windows\SYSTEM\blank.htm
O2 - BHO: BabeIE - {A6475E6B-3C2E-4B1F-82FD-8F1C0B1D8AD0} - C:\PROGRAM FILES\COMMONNAME\TOOLBAR\BABEIE.DLL
O2 - BHO: Activater - {1E1B2879-88FF-11D2-8D96-D7ACAC95951F} - C:\PROGRAM FILES\COMMONNAME\TOOLBAR\CNBARIE.DLL
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet4_88.dll
O3 - Toolbar: CommonName - {A3E3F04C-F98C-4295-95EF-41C57425B077} - C:\PROGRAM FILES\COMMONNAME\TOOLBAR\CNBARIE.DLL
O3 - Toolbar: Updated.Toolbar - {9F6A22E6-1682-4F82-9B72-6314794CB253} - C:\PROGRAM FILES\POP BLOCKER\UPDATED.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [PTSNOOP] ptsnoop.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\cpqeadm.exe
O4 - HKLM\..\Run: [EACLEAN] C:\Program Files\Compaq\Easy Access Button Support\eaclean.exe
O4 - HKLM\..\Run: [CPQInet] c:\compaq\CPQInet\CpqInet.exe
O4 - HKLM\..\Run: [cpqns] c:\compaq\cpqinet\cpqnpcss.exe
O4 - HKLM\..\Run: [Service Connection] c:\cpqs\bwtools\sccenter.exe
O4 - HKLM\..\Run: [MotiveMonitor] C:\Program Files\Motive\MotiveAssistant\motmon.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\MOUSE\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [VsecomrEXE] C:\Program Files\Network Associates\McAfee VirusScan\VSEcomR.EXE
O4 - HKLM\..\Run: [VsStatEXE] C:\Program Files\Network Associates\McAfee VirusScan\VSSTAT.EXE /SHOWWARNING
O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
O4 - HKLM\..\Run: [LVComs] c:\windows\SYSTEM\LVComS.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [OneTouch Monitor] C:\PROGRA~1\VISION~2\ONETOU~2.EXE
O4 - HKLM\..\Run: [Vshwin32EXE] C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\VSHWIN32.EXE
O4 - HKLM\..\Run: [WhenUSave] C:\PROGRA~1\SAVE\Save.exe
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [isdbdc] c:\compaq\internet\isdbdc.exe
O4 - HKLM\..\RunServices: [Vshwin32EXE] C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\VSHWIN32.EXE
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [PPWebCap] C:\PROGRAM FILES\VISIONEER\PAPERPORT\PPWebCap.exe
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: HotSync Manager.lnk = C:\Palm\hotsync.exe
O8 - Extra context menu item: Bookmark This Page - C:\Program Files\CommonName\Toolbar\createbookmark.htm
O8 - Extra context menu item: Add A Page Note - C:\Program Files\CommonName\Toolbar\createnote.htm
O8 - Extra context menu item: Email This Link - C:\Program Files\CommonName\Toolbar\emaillink.htm
O8 - Extra context menu item: Search using CommonName - C:\Program Files\CommonName\Toolbar\navigate.htm
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Translate (HKLM)
O9 - Extra 'Tools' menuitem: AV &Translate (HKLM)
O9 - Extra 'Tools' menuitem: &Find Pages Linking to this URL (HKLM)
O9 - Extra 'Tools' menuitem: Find Other Pages on this &Host (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: AIM (HKLM)
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O11 - Options group: [CommonName] CommonName
O15 - Trusted Zone: http://free.aol.com
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

[tb525]

You have quite a bit of malware that is probably causing most of your problems.
First, go to Add/Remove programs and uninstall:

New.net (New Networks)
Save (WhenU)

Then run HijackThis again and check ALL of the following items. Doublecheck so as to be sure not to miss one.
Next, close all browser Windows, and have HT fix all checked.

You NEED to restart your computer when you're done.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar=http://www.commonname.com/english/toolbar/sidebar.asp
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page=http://www.commonname.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar=http://www.commonname.com/english/toolbar/sidebar.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page=http://www.commonname.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page=c:\windows\SYSTEM\blank.htm
O2 - BHO: BabeIE - {A6475E6B-3C2E-4B1F-82FD-8F1C0B1D8AD0} - C:\PROGRAM FILES\COMMONNAME\TOOLBAR\BABEIE.DLL
O2 - BHO: Activater - {1E1B2879-88FF-11D2-8D96-D7ACAC95951F} - C:\PROGRAM FILES\COMMONNAME\TOOLBAR\CNBARIE.DLL
O3 - Toolbar: CommonName - {A3E3F04C-F98C-4295-95EF-41C57425B077} - C:\PROGRAM FILES\COMMONNAME\TOOLBAR\CNBARIE.DLL
O8 - Extra context menu item: Bookmark This Page - C:\Program Files\CommonName\Toolbar\createbookmark.htm
O8 - Extra context menu item: Add A Page Note - C:\Program Files\CommonName\Toolbar\createnote.htm
O8 - Extra context menu item: Email This Link - C:\Program Files\CommonName\Toolbar\emaillink.htm
O8 - Extra context menu item: Search using CommonName - C:\Program Files\CommonName\Toolbar\navigate.htm
O11 - Options group: [CommonName] CommonName
O15 - Trusted Zone: http://free.aol.com

After that, download and run Spybot-S&D.

Download Spybot - Search & Destroy from here
http://www.lurkhere.com/~nicefiles/index.html


After installing, launch Spybot from the Desktop Icon (Easy Mode),click on the Search For Updates button, search for and install all updates.

Now click on the Check for Problems button and the scan will start. Any Red entries indicate spyware problems that should be fixed to avoid security and/or privacy problems. This is the only kind of problem that is preselected to be fixed. If, after running the scan, Spybot displays red entries, click on the Fix Selected Problems button.

Now click on the Immunize button to protect your PC from known pests and exit.

If you have chosen to install an icon in your Quick Launch bar, Spybot will launch in Advanced Mode. I do not recommend this option for first time users of Spybot.

NOTE: SSD will sometimes not be able to remove all active components in the first 'run'. In that case you will get a dialog asking you to run SSD at next start. Click yes and reboot.
SSD will activate before the system puts these components 'in use', and it will then be able to 'fix' the rest.

[revojoecool]

all of those dont show up when i do the hijackthis thingy

[revojoecool]

sorry, im stupid, forget about that last repiy from me...opps

[revojoecool]

so i did exactly what you have told me to do so far..........so id like to ask...................what exactly did it help my computer do?? i know you helped it out i was just wondering exatly what it did.
thanx

[tb525]

What we did was remove a couple of parasites that are known to cause a lot of problems. (ie System freezes, IE problems etc)

Re: Defrag. Try booting into safe mode and running it. To get into safe mode, restart the machine, as it is booting start tapping the F8 key right after it detects the drives. Continue tapping F8 until the boot menu appears. Choose safe mode from the list and hit [Enter].

[revojoecool]

booyah....that safe mode defraging worked out great...thanx a ton..
another question
so my cd burner doesnt seem to wokr.......this is the story
i was burining a cd once when my computer froze up.....so i ctrl alt deleted and it restarted........but when i turned my computer back on it didnt seem to detect the burner..when i got to burn a cd it says that there is no device to record/burn with...........do you have any clue of what is wrong and maybe a way i could fix it???