Fatal Exception Error-URGENT

[Majicman]

Hi-please help if you can would be most grateful.

Just brought a new computer running windows98.

Keeps crashing at certain times: a) running SAGE accountancy

b) Using Word-typing and it crashed.

Not just a minor crash, but have to turn off for at least 10 minutes else no way of getting desktop back-computer tries to reboot but fails and screen goes blank.

Last two messages:

'a fatal exception error OE has occured at 0028:C1620A77. The current application will be terminated.

'a fatal exception OE has occurred at 0028:800074FE in VxD--- This was called from 0028:800074FE in VXD


Is there anything I can do to stop this happening and correct the problem

Cheers

Majic

[brindle26]

Look here (http://aumha.org/win4/kberrmsg.htm) and see if your error is listed

[Majicman]

Thanks-but not there.

Any other advice?

[brindle26]

This (http://www.generation.net/~hleboeuf/vxd.htm) is the only other bit of info I could find. I know you will find answers here (http://www.techsupportguy.org/).

If and when you get over to TSG and do not use the same nick, please pm or e-mail brindle (that's me) and let me know if your problem was resolved.
brett

[Miz]

There are a lot of suggestions for troubleshooting fatal exception errors on this page (http://www.computerhope.com/issues/ch000223.htm).

[brindle26]

That's a great link, thanks Miz

[Merrick]

Here's a link that discusses the "vxd fix" issuew with Win98:

http://tweakhomepc.virtualave.net/upd/vmm32.html

you could also do a search on VXD fix