cd-rw will read but won't write

Jen820769 · #1 September 6th, 2003, 06:13 AM

*Would greatly appreciate any help* I have a computer thats a few years old and unfortunately, have no disks that go with installed hardware/software. Also, the previous owner of the computer installed Windows ME over 98 incorrectly. I've corrected most everything I can excepy the cd-rw drive. The cd-rw will read cds, but I have had no luck in burning a cd, just multiple errors and the computer has frozen up a few times. I do know that you could burn a cd before WinME was installed. The following is all the info I can find on the drive (even took off side panels looking for a name, serial #'s, etc.): generic ide-cdrw 2x2x6 3.01, device id-66560,( Fresh Diagnose has 4V022985115083200210 listed beside "comment" in the SCSI Devices). Device manager says device is working properly. In the system summary in the installed help/support, no conflicts are listed. Tried all I know to correct problem-but I don't know much about how to fix a computer. Any comments/suggestions would be helpful, as I am almost crazy from trying to figure it out.

30111987 · #2 September 6th, 2003, 09:01 AM

perhaps the lens is dirty, i don't think you can clean them with an ordinary lens cleaner, but someone else might know...

Jen820769 · #3 September 6th, 2003, 06:19 PM

Quote:

Originally Posted by 30111987

perhaps the lens is dirty, i don't think you can clean them with an ordinary lens cleaner, but someone else might know...

Thanks for the suggestion. Will find out what to use to clean the lens.

nayov · #4 September 7th, 2003, 09:55 PM

I would say there's nothing wrong with the lens because it reads O.K. You need to format your CD-RW's before you can use them, but I'm guessing you already knew that. You can download Disc Doctor (free) and it will analyze your drive and disc.

Jen820769 · #5 September 10th, 2003, 02:25 AM

Quote:

Originally Posted by nayov

I would say there's nothing wrong with the lens because it reads O.K. You need to format your CD-RW's before you can use them, but I'm guessing you already knew that. You can download Disc Doctor (free) and it will analyze your drive and disc.

Looked for Disc Doctor and can't seem to locate a freeware version. Can only find the program that I think you are referring to in Norton Utilities 2002. Can you tell me where to locate a freeware version? Thank You.

nayov · #6 September 10th, 2003, 03:47 AM

I believe it was here but "page cannot be displayed..." It was listed under "utilities."