shutdown prob

[30111987]

i have always had this issue, but not often.
Since installing ie 6 sp1 and about 6 other critical updates from windows update my pc has done this about half the times it shuts down.
I've tried closing my dial up connection and firewall before shutting down but it still does it!
The Problem: I choose shutdown and all seems well but it gets stuck at a black screen with a flashing white cursor (top left). It's like a dos prompt but i can't type anything there and am forced to turn the pc of manually. Thus scan disk runs when i use it later :uhoh:
Has anyone got any ideas? Ive tried a quick look through microsofts support site but noting came up.

[30111987]

nobody got any ideas?

[GretaP]

Hi 30111987,
Check through the information and possible "fixes" available here

[30111987]

thanks for the above, i think i'll avoid regestery hacks for just now but will try the rest, will post back with the results!

[GretaP]

Originally Posted by 30111987

thanks for the above, i think i'll avoid regestery hacks for just now but will try the rest, will post back with the results!

You're welcome. I hope that you find something that there works out for you, as those shutdown problems can be sooo elusive and difficult to pinpoint the cause in order to solve them.

[30111987]

well ive tried having a shutdown sound and no sound but it's still happening, i'm now creating a bootlog file but it hasn't crashed while i have remembered to craete the bootlog!
Still, ive cut down my startup progs again and will post back when i have more to say.

[30111987]

groan ive tried the regestry patches, still had problems
i found that if i shut down all my progs except explorer and systray it shutdown fine so i think it might be something that's not quitting when i shut down windows.
StartupList report, 03/10/2003, 19:25:23
StartupList version: 1.52
Started from : C:\MY DOCUMENTS\STARTUPLIST152\STARTUPLIST.EXE
Detected: Windows ME (Win9x 4.90.3000)
Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
* Using default options
==================================================

Running processes:

C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\MESSENGER PLUS! 2\MSGPLUS.EXE
C:\PROGRAM FILES\TINY PERSONAL FIREWALL\PERSFW.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\AVPERSONAL\AVGCTRL.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\NETSCAPE\NETSCAPE\NETSCP.EXE
C:\MY DOCUMENTS\STARTUPLIST152\STARTUPLIST.EXE

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

ScanRegistry = C:\WINDOWS\scanregw.exe /autorun
TaskMonitor = C:\WINDOWS\taskmon.exe
PCHealth = C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
SystemTray = SysTray.Exe
LoadPowerProfile = Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
LexStart = Lexstart.exe
LexmarkPrinTray = PrinTray.exe
AVGCtrl = C:\PROGRAM FILES\AVPERSONAL\AVGCTRL.EXE /min

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run Services

LoadPowerProfile = Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
*StateMgr = C:\WINDOWS\System\Restore\StateMgr.exe
MessengerPlus2 = "C:\Program Files\Messenger Plus! 2\MsgPlus.exe"
PersFw = "C:\PROGRAM FILES\TINY PERSONAL FIREWALL\PERSFW.EXE"

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=Explorer.exe
SCRNSAVE.EXE=
drivers=mmsystem.dll power.drv

--------------------------------------------------

C:\WINDOWS\WININIT.BAK listing:
(Created 28/9/2003, 21:6:40)

[Rename]
NUL=c:\windows\cookies\30111987@bfast[2].txt
NUL=c:\windows\cookies\30111987@hg1.hitbox[2].txt
NUL=c:\windows\cookies\30111987@servedby.advertisi ng[1].txt
NUL=c:\windows\cookies\30111987@adserv[1].txt
NUL=c:\windows\cookies\30111987@tribalfusion[2].txt
NUL=c:\windows\cookies\30111987@linksynergy[1].txt
NUL=c:\windows\cookies\30111987@advertising[1].txt
NUL=c:\windows\cookies\30111987@doubleclick[1].txt
NUL=c:\windows\cookies\30111987@hitbox[1].txt
NUL=c:\windows\cookies\30111987@fastclick[1].txt
NUL=c:\windows\cookies\30111987@valueclick[1].txt
NUL=c:\windows\cookies\30111987@qksrv[1].txt
NUL=c:\windows\cookies\30111987@www.hitbox[1].txt

--------------------------------------------------

C:\AUTOEXEC.BAT listing:

SET PATH=C:\WINDOWS;C:\WINDOWS\COMMAND
SET windir=C:\WINDOWS
SET winbootdir=C:\WINDOWS
SET COMSPEC=C:\WINDOWS\COMMAND.COM
SET PROMPT=$p$g
SET TEMP=C:\WINDOWS\TEMP
SET TMP=C:\WINDOWS\TEMP

--------------------------------------------------


Enumerating Task Scheduler jobs:

Tune-up Application Start.job
PCHealth Scheduler for Data Collection.job
Synchronize Time.job
Check E-mail.job

--------------------------------------------------

Enumerating Download Program Files:

[{CAFEEFAC-0014-0000-0001-ABCDEFFEDCBA}]

[Update Class]
InProcServer32 = C:\WINDOWS\SYSTEM\IUCTL.DLL
CODEBASE = http://v4.windowsupdate.microsoft.co...871.1869328704

[PCPitstop Utility]
InProcServer32 = C:\WINDOWS\DOWNLO~1\PCPITS~1.DLL
CODEBASE = http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB

[MessengerStatsClient Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\MESSENGERSTATSCLIENT.DLL
CODEBASE = http://messenger.zone.msn.com/binary...tatsClient.cab

[Checkers Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\MSGRCHKR.DLL
CODEBASE = http://messenger.zone.msn.com/binary/msgrchkr.cab

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\SYSTEM\MACROMED\FLASH\FLASH.OCX
CODEBASE = http://download.macromedia.com/pub/s...sh/swflash.cab

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

WebCheck: C:\WINDOWS\SYSTEM\WEBCHECK.DLL

--------------------------------------------------
End of report, 5,129 bytes
Report generated in 0.462 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

[renegade600]

Check the following for some possible solutions

http://aumha.org/win4/a/shutdown.htm

[30111987]

yes been there before thanks

[GretaP]

I don't see anything "amiss" in your startups. Try this and see what happens.......uncheck everything in msconfig except for Scanreg, System Tray and StateMgr and set the 'power schemes' to 'Always on' and 'never', 'never'. You could then re-check items in msconfig, one by one, until you (hopefully) find the culprit.

[30111987]

yesterday i tried the above, seems to have done the trick i have everything off exept the basic plus firewall and av
i think it may be that the software for the extra buttons on my keyboard doesn't shut down right, still i never use those buttons so i ain't bothered
I also get the extra advantage of 89% free resources at startup!

[GretaP]

Excellent!