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Harry48
October 11th, 2003, 08:13 AM
I recently experienced a system crash, which totally disabled comp. 2 different scenerios were offered, an event-specific virus, or a corrupted FAT.
As it turned out, the CD-ROM also went bad. I replaced the CD-ROM, and was able to install Win98SE from a friend's software.
Once the comp was back to a working state, the next step was a full system recovery. When I put the cd in, it is supposed to bring up a window asking if I want to do a restore or a full recovery. I see a very brief hourglass, the cd-rom is reading the disk, but no window appears. When I go to my computer, and right-click on d, there is no autoplay listing, and when I click on open it gives me a list of the contents on the disc.
I have tried discs of other programs and they pop right up, I am frustrated!
The cd-rom info suggests the possibility of a problem reading an origional disc, so I copied it and get the same results.
Any help would be appreciated - it seems that without the origional window, there is no way to get the software running.

Dodge
October 11th, 2003, 01:59 PM
HI and welcome to cybertech.

What kind of PC is this?

If you have a recovery disk then you should put it in the Cdrom and Reboot the computer. It should then boot from the Cdrom. If that isn't working then you need to check in the bios to make sure that your boot priority is set to Floppy, Cdrom, then the hard drive.

Have you checked the original recovery disk to make sure it is clean? Any finger prints on there can make it NOT work.

Harry48
October 11th, 2003, 10:59 PM
HI and welcome to cybertech.

What kind of PC is this?

If you have a recovery disk then you should put it in the Cdrom and Reboot the computer. It should then boot from the Cdrom. If that isn't working then you need to check in the bios to make sure that your boot priority is set to Floppy, Cdrom, then the hard drive.

Have you checked the original recovery disk to make sure it is clean? Any finger prints on there can make it NOT work.

Hi Dodge, thanks for the reply.

The PC is a HP Pavilion, I have been trying to reboot with the disk in, also opening the drawer and then closing it, to no avail in both cases. As I said, I see the hourglass for a second, I can hear the cd-rom running, etc., but no screen for the recovery comes up.
I had the cd-rom set as the priority in the bios, and I changed the order as you suggested, same result-nothing.
The disk is clean, I even made a copy.

So far nothing is helping to bring up the screen asking which operation I would like to do. Any other suggestions?