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View Full Version : "HELP" - Trying to help a Member: DUNCAN


Murf
October 12th, 2003, 09:10 PM
I have been trying to help a new member with a problem. I have hit a wall, need some help:

Here is the problem

She is trying to install a Wireless PCMIA card and getting a fatal error. IRQ conflict.

SPECS

Windows 98 SP1
Gateway Solo 5150 Notebook

What we have done so far

1. Have determined there is an IRQ conflict, here is a list of the effected IRQ's:

05 = ES1879 Plug & Play Audio Driver
06 = Floppy
07 = Printer
08 = CMOS/Real Clock
09 = ACPI IRQ Holder for PCI IRQ Steering
09 = ACPI IRQ Holder for PCI IRQ Steering
09 = ACPI IRQ Holder for PCI IRQ Steering
09 = ACPI IRQ Holder for PCI IRQ Steering
09 = Texas Instruments PCI-1250 Card Bus Controller
09 = Net Gear FA522 CardBus Notebook Adapter
09 = Texas Instruments PCI-1250 Card Bus Controller
09 = Intel 82471 AB/EB PCI to USB Controller
09 = Neo Magic Magic Media 256 AV
09 = SCI IRQ used by ACPI Bus
12 = Synaptus PS2 Touch Pad
13 = Numeric data processor
14 = Intel 82371 AB/EB PCI Bus Master IDE Controller
14 = Primary IDE Controller (dual fifo)
15 = Intel 82371 AB/EB PCI Bus MAster IDE Controller
15 = Secondary IDE controller (dual fifo)

What we have done:

Went to device manager and removed devices - all using IRQ 09, left the wireless card out rebooted and it found and reinstalled everything, even the TWO Texas Instruments to number 09 except the Net Gear disappeared because she pulled it from the socket, and the Neo Magic went to 14. So we seem to have some free space.

Rebooted. Can't put the wireless card in because it gives her the message that the software hasn't been completely installed - so it's not doing anything. When she put the disk in, she get's the message that the drivers have already been installed but she can remove them from the add/remove program. When she tries and do this, it WON'T UNINSTALL. So she can't "start all over again" and try and eliminate the Fatal Error bit.

Currently tring to remove in SAFE MODE.

Bottom Line

The wireless (Netgear) will not install as it also installs to IRQ 09. Also had try and change the IRQ's within resources of several devices and will not let her.

I'm not up on Notebook's need some help.

Her handle is "Duncan"

renegade600
October 12th, 2003, 10:17 PM
Sorry I cannot help you with the irq but right off I noticed another possible problem. Some wireless pcmia cards require 64 megs of ram. The gateway 5150 only comes with 64 and some of it belongs to video. You may not have enough for the card to operate properly. Also I am taking for granted that 98sp1 is the same as 98se, if not that could be another problem since most requires 98se However, I could be wrong since you did not give much info about the card or if the computers been upgraded.

Murf
October 12th, 2003, 10:49 PM
Here is her setup:

Earthnet DSL
Linksys Model WPC11 version .3 wireless cardSpec's (ftp://ftp.linksys.com/datasheet/wpc11v4_ds.pdf)
Earthnet Splitter
Linksys Wireless Router

Only one computer the Laptop Gateway Solo 5150 Notebook

She initially set up the wireless router using a network card (Netgear) from the Laptop to the Router - connected by Cat 5. This was to get on line to update etc. - instructions told her to do this.

Then she removed the Cat 5 and network card, installed the wireless card, as this is where the problems lie.

She will try installing the wireless by itself and I have her running ipconfig to see if the laptop see's the router.