pdf Files

yadmit · #1 October 15th, 2003, 09:54 PM

I just updated to IE6 and now Outlook won't let me open PDF files... any idea how to correct this?

Thanks!

enat66 · #2 October 15th, 2003, 10:30 PM

Try reinstalling Acrobat Reader.

Good Luck

Baser-X · #3 October 15th, 2003, 11:06 PM

Does it give you an error about journal viewer? If so, go to Windows Update Catalog and download/install journal viewer again. I had this problem w/ .pdf files, but my problem arose when I installed Acrobat Reader 6.....

yadmit · #4 October 21st, 2003, 08:56 PM

Now I'm noticing a few other things won't open.. such as some documents and jpegs... any idea what I need to update there?

Thanks,
Tim

Steven.Bentley · #5 October 22nd, 2003, 09:25 PM

Well the obvious culprit is Outlook as that's what has been reinstalled recently, check its helper applications in Tools/Options are as you would expect. If you save the attachment to the hard drive and open it from there does the file work?

yadmit · #6 October 22nd, 2003, 09:29 PM

It won't even let me click on it... it's shaded slightly different than it used to be.... and won't let me open or save....

Tim

**Miz** · #7 October 23rd, 2003, 04:17 AM

For the attachments problem, open OE, go to Tools>Options>Security tab and uncheck the reference to "Do not allow attachments....etc." Click OK, close OE, open it again and the attachments should be accessible.

Then, in Internet Explorer, go to Tools>Internet Options>Programs tab and make sure the correct programs are selected in each category. I can't tell you which should be there because that's dependent on the individual computer's setup, although it's obvious from your post that Outlook Express should be selected for Email.

yadmit · #8 October 24th, 2003, 08:27 PM

Worked like a charm!

Tim

**Miz** · #9 October 25th, 2003, 05:13 PM

Great! Thanks for posting back and letting us know you got it sorted out.