There is not enough disk space or memory to...

[kevin]

On one of my computers I have Win 98 with Office 97. When we type something on WORD and then go FILE,PRINT, the compurter says: "There is not enough memory or disk space to complete the operation." Also when I go to FILE, OPEN I also get an error message saying: "Word has insufficient menory. Do you want to save as rescued document." I seem to have about 12 gigabytes of disk space and was thinking maybe the problem is with RAM? I really don't know what to do. I have tried reinstalling WORD 97 and deleting unnecessary documents. Any thoughts?
Thanks in advance.
Kevin

[HKEd]

Hi Kevin...welcome to CTH.

Sorry to be the bearer of bad news, but those messages are symptomatic of infection by the Nimda worm/virus. You can confirm this by looking at the Shell=Explorer line in system.ini. After Explorer.exe, you'll see a reference to Load.exe, a file dropped by Nimda (this is it's startup point).

There's more info and a removal tool here:
http://www.symantec.com/avcenter/venc/data/w32.nimda.a@mm.html

Let us know how it goes.

BTW, when was the last time you updated your antivirus program? This one has been around since September.

[HKEd]

Just another thought...if you have a network, Nimda will likely have already infected any other system that's linked to the infected one. You should physically disconnect all computers on the network before starting the cleanup. Good luck.

[kevin]

HKEd, you are THE MAN. Since I have 3 computers networked through DSL, I disconnected them, downloaded the fix and ran the program. All computers did have the Nimba virus and it cleaned them up. I did have to reinstall Word 97 after the fix. Also one of my computers has Windows ME. On that computer I had to disable the system restore which was also noted on the page you directed me to. I never would have suspected this. Thank you so much!
BTW, you caught me. I have been avoiding virus software and a firewall for too long now. Do you have any suggestions for where I should go, what to get and how much to pay. I am a happy user of DSL.
Also does this mean as Microsoft suggested that someone was gaining entrance to my computer files, passwords, etc? The nerve!

[HKEd]

Hi Kevin...glad to help. As for being "THE MAN", I tell myself that every day. :rolleyes:

Nimda does not provide the level of access to systems that, say, a SubSeven trojan does. However, I note from your profile that you are involved in investment so, despite the inconvenience, it would be prudent to change all passwords.

For a firewall, I recommend ZoneAlarm - www.zonelabs.com (http://www.zonelabs.com) The basic package is free for individual users. As for an AV program, I use Computer Associates' InoculateIT. CA used to offer this for free, but have since replaced it with eTrust. I haven't used it, but based on experience with InoculateIT, I would go with eTrust - www.cai.com (http://www.cai.com) It's not expensive. There's also the free AVG program from www.grisoft.com (http://www.grisoft.com) - it's quite well regarded.