Windows 98 se shutdown lockup

[jebradec41]

When my I have my moms computer shutdown or restart it freezes up at the "windows is shutting down screen."

[HKEd]

Hi there...Windows shutdown problems can be difficult to troubleshoot as there are so many factors involved. Start by disabling Fast Shutdown - go to Start > Run, type msconfig and OK it. You should have an option to disable it.

If that doesn't help, go through the steps in the this article:

The Best Shutdown Troubleshooter Available (http://www.aumha.org/a/shutdown.htm)

Good luck. Let us know how it goes.

[Mithrilhall]

Also, check microsofts site. I just read an article that discussed the Windows 98 SE shutdown issue. They have a fix on their site.

[Dullo]

J41 - Mithrilhall has a good reply, but I side a little more with HKed. You more than likely have a program that has fragmented or refuses to shut down.
I had two such program. One, Oska the Dancing Bear and Zone Alarm Pro. Each at different times in my computer's age. I also tap into a site that has intermediate, automatic refreshing that plays havoc with my shutdown.
Your search will be hit and miss. But be sure to use your Close box (C-A-D) to insure you are closing down at least all apparent running programs, except Explorer and Systray. :rolleyes: :eek: