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Old February 3rd, 2004, 08:32 AM
oakbluffs oakbluffs is offline
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Age: 49
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Angry computer under seige

It took me 30 min. to figure out how to post this if that tells you anything about my p.c. smarts. My p.c. dials out all the time (on it's own) but won't let me get anything but netscape and that takes a long time to load. Only one page too. Can't get a second one. It also eats Nortons. If I'm trying to reinstall another one, it starts dialing out and I keep shutting the dial up down. Over and over like pop up ads. Dial's out all hours of the day and nite. Have to keep phone line unplugged. Can't get on the internet to run "housecall" so rented this p.c. from Rent One to try and download something on a disc to run in my other p.c.. Can't figure that out either. Ran the hijak this and talked to their tech. He said whatever I had - was really big and bad -said I may as well go ahead and uninstall Norton because it was all broke up. Went and bought another one-2003 Norton (first one I bought as a download off the internet-can't get on internet so can't download another)-Tower chugs like there is a demon in it when I try installing new Norton, then I get bits and pieces of norton pages or sometimes I can run parts of it. Printer, scanner, all other software works good. When I tried to get thru to trendmicro.com a screen popped up that said "You are not permitted on this site". Ran "Spyware" everytime it put things in the recycle bin, they got back out. Finally, new Norton kept them in there till I could get rid of them. So, does anyone know what hijaks your dial up and eats your virus ware. I'm at war here. Please, help.
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  #2  
Old February 3rd, 2004, 08:58 AM
renegade600's Avatar
renegade600 renegade600 is offline
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It could be alot of things...first disable your windows messenger, check here then run spybot or adaware and finally run hijackthis and post the log it creates here.
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  #3  
Old February 3rd, 2004, 07:36 PM
oakbluffs oakbluffs is offline
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Join Date: Feb 2004
Age: 49
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Quote:
Originally Posted by renegade600
It could be alot of things...first disable your windows messenger, check here then run spybot or adaware and finally run hijackthis and post the log it creates here.

Administrative tools won't let me in to disable messenger. Is there another way? Ran spyware. Will run spy bot if I can get it downloaded on this p.c.. Already ran hijak and they helped me delete some things. It didn't help. The log follows with what remains. Thanks.



Logfile of HijackThis v1.97.7
Scan saved at 9:53:06 PM, on 2/2/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\MDM.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\TASKMON.EXE
C:\PROGRAM FILES\LEXMARK X74-X75\LXBBBMGR.EXE
C:\PROGRAM FILES\LEXMARK X74-X75\LXBBBMON.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\WINDOWS\SYSTEM\LEXPPS.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\PROGRAM FILES\WEBROOT\SPY SWEEPER\SPYSWEEPER.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
C:\PROGRAM FILES\ULEAD SYSTEMS\ULEAD PHOTO EXPRESS 3.0 SE\CALCHECK.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINSM32.EXE
C:\Program Files\Norton SystemWorks\Norton CleanSweep\Monwow.exe
C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
C:\WINDOWS\TEMP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.dogpile.com/info.dogpl.to...rms/search.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.dogpile.com/info.dogpl/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.netscape.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.dogpile.com/info.dogpl.to...rms/search.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.netscape.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.dogpile.com/info.dogpl.to...rms/search.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.dogpile.com/info.dogpl/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.dogpile.com/info.dogpl.to...rms/search.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.dogpile.com/info.dogpl.toolbar/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [LexStart] lexstart.exe
O4 - HKLM\..\Run: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [Machine Debug Manager] C:\WINDOWS\SYSTEM\MDM.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\Program Files\Norton SystemWorks\Norton CleanSweep\CSINJECT.EXE
O4 - HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Startup: Ulead Photo Express 3.0 SE Calendar Checker.lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 3.0 SE\CalCheck.exe
O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .pdf: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/tech...ActiveData.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...983.9103240741
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  #4  
Old February 5th, 2004, 02:24 AM
AnnMarie's Avatar
AnnMarie AnnMarie is offline
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Join Date: Oct 2001
Location: New Zealand
Posts: 48,404
Hi oakbluffs - Close IE and all open windows and run Hijack This again. Check the below entries and click on Fix Checked.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.dogpile.com/info.dogpl.t...orms/search.htm

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.dogpile.com/info.dogpl/

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.netscape.com

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.dogpile.com/info.dogpl.t...orms/search.htm

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.netscape.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.dogpile.com/info.dogpl.t...orms/search.htm

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.dogpile.com/info.dogpl/

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.dogpile.com/info.dogpl.t...orms/search.htm

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.dogpile.com/info.dogpl.toolbar/

Reboot and reset your Home Page. Also let us know if you still have a problem.
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