2000 Help!!!

[ikey]

I installed a new hard drive on my friend's notebook with win 2000.
It was running great.
I installed Norton antivirus 2000.
I installed service pack 2 for windows 2000.
During the install, it said that the pc had a virus and it quarrenteen it.
when I rebooted, I now can't open Norton antivirus.

I tried to restore (using scanreg) before the Service pack 2.

Did not work.

When I try to open norton I get this message:

NORTON INTEGRATOR

An unhandled exception has occured. The error was:

NOT ENOUGH STORAGE TO PROCESS COMMAND"


What does this mean??

I tried to unistall norton and it said that the program has created errors and must be shut down and restarted.


HELP!!

I can't even unistall norton and it will not run.

If anyone knows what to do, please help.

-Ikey

[twev2]

It appears that Norton caused the problem. I'd remove Norton entirely (using control panel add/remove hardware). Next upgrade windows 2K with all the security patches (it's up to SP-4 now). Then I'd check to see if the new hard drive (this is the only hard drive attached?) is functioning OK (i.e. is it full? 2K will require about a gig of extra space just to breath in, if the hard drive has less than 700meg of free space that's the problem). Then I'd reboot and try reinstalling Norton, and upgrading Norton with the latest software, just ensure nothing is running in the background. That's all obvious, sorry, not being there makes it hard to troubleshoot. If you really do have a virus, get all the info about it and check the Norton website perhaps. Having insufficient storage is suspicious.

[ikey]

It appears that Norton caused the problem. I'd remove Norton entirely (using control panel add/remove hardware). Next upgrade windows 2K with all the security patches (it's up to SP-4 now). Then I'd check to see if the new hard drive (this is the only hard drive attached?) is functioning OK (i.e. is it full? 2K will require about a gig of extra space just to breath in, if the hard drive has less than 700meg of free space that's the problem). Then I'd reboot and try reinstalling Norton, and upgrading Norton with the latest software, just ensure nothing is running in the background. That's all obvious, sorry, not being there makes it hard to troubleshoot. If you really do have a virus, get all the info about it and check the Norton website perhaps. Having insufficient storage is suspicious.


My disk space is 18 GB free space.
I wiped the HD clean and started over.
It did the same thing.
An error message came up when I rebooted in the blue screen of death.
It said something about page fault error.
Next time I need to write this down.

One thing:

The norton worked fine until I installed a 3com network card and software.
Then when I did my updates (online), the norton froze.

The second time I reinstalled windows 2000, I installed the 3 com nic / modem card / software Then I installed the Norton Internet Security 2002. (newer version). Then my norton stopped working again and I got the error message.

I wonder now if it is the NIC software / card giving me grief. (?)

I should try to install windows and try to open Norton program first before installing the NIC/software.

(just as a test)

Anyway. The big problem is that the Norton will not unistall.
It says that the location of the unistall file does not exist.

ahhh.

Computers.

hehehe


?????


-Ikey

[Murf]

Some interesting reading HERE (http://www.computergripes.com/NortonAntiVirus2000.html) may apply.

[ikey]

Some interesting reading HERE (http://www.computergripes.com/NortonAntiVirus2000.html) may apply.



Thank you very much!!

Very helpful.

-Ikey