illegal operation error while trying to update windows

[honeyangel8]

hi. i have tried on different occasions to go on internet explorer tools and update windows but everytime it starts scanning for downloads it gets to exactly 33% and an error message appears stating the program has performed an illegal operation and will be shut down. anyone know why this is happening and how i fix it?

[honeyangel8]

is that i don't have enough memory?

[VirtualMe]

Have you tried disabling your firewall and anti-virus program while trying to get the updates?

Besure and re-enable them after you try.

[Pancake]

Give this ago...

Follow these instructions to enable the option:
1. Open Internet Explorer.
2. On the Tools menu, click Internet Options.
3. On the Advanced tab, clear the Use HTTP 1.1 check box.
4. Select the Use HTTP 1.1 through proxy connections check box.
5. Attempt to open the Windows Update site again.
6. If you are still experiencing this problem you can try selecting both the HTTP 1.1 check box and the HTTP 1.1 through proxy connections check box. This may resolve the issue.

[honeyangel8]

ok i tried clearing the use http 1.1 box and had just the other one checked and it still did not work. it got to 66% and gave me the error 3 times and turned my whole screen blue except for my aol window. both were selected before i made any changes so i know that doesn't work.

[Pancake]

Ok.Well plan "B" would be to try it in safe mode. Just out of interest,how much memory have you got..You can also do the updates manually
http://www.techspot.com/tweaks/updates/

[honeyangel8]

u can't access the internet in safe mode, can u? well i guess it's worth a shot. right now i don't know how much memory it has. i forgot how to look that up.

[Pancake]

Go to My Computer and right click.Select Properties and it will show you how much mb you have

[honeyangel8]

i know this is an old message. but i never did fix this error even by following the advise i got.

[Idnew]

Have you got the newest version of IE or try repairing IE by going to add/remove programs and click on IE to remove it.........it will give you the option to repair it when you do, try to repair it and then try your updates.

[honeyangel8]

i have ie 6 is that the newest one?

[honeyangel8]

still waiting for answer...