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#1
March 19th, 2004, 05:03 AM
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Very strange problem
Hello,
I'm at the end of my wits, and looking for help  I am running a Windows 98se computer connected to a LinkSys BEFW11S4 router, which is hooked up to two other computers. The adapter in the computer in quesiton is a D-Link DFE 530TX+ PCI 10/100 Ethernet Adapter. Here is the problem: For the past few months I've been running this computer with a strange problem. Within an hour or so of surfing the internet, sometimes much less time, sometimes more, all internet browsers stop working. They just time out on every request to load a website. However, no other internet capability was disturbed - ICQ still worked, IRC still worked. I had always figured it was my old ethernet card - a Siemens Realtek 10/100, that was causing the problems. So yesterday, I finally get upset at it, and decide to take it out and reinstall it, hopefully making it better. Instead, I make it worse. I remove it from the PCI slot, put it back in, reinstall the drivers, and now all internet capability is gone. No ICQ, no IRC, websites don't even try to load, they just time-out immediately. I thought the problem was with the ethernet card, so I bought a new one, the D-Link I have installed now. No difference. I reinstalled Windows98, and again, no difference. I still have network connection, however, as I can explore any part of the LAN, such as going into the harddrives of the other computers on the network. The other computers, btw, have no difficulty accessing the internet. I have tried resetting the LinkSys Router many times, changing cables, etc. As per the suggestion of another support forum, I have updated and reinstalled my DUN files. But still nothing works. What could be the problem? Thanks for any help, Voronwe 
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#2
March 19th, 2004, 05:25 AM
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OPen a DOS box and run....
ipconfig /all post the results for.... IP ADDRESS DEFAULT GATEWAY DNS SERVER
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#3
March 19th, 2004, 06:11 PM
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Quote:
Windows 98 IP Configuration Host Name . . . . . . . . . : SQUIRE.wi.rr.com DNS Servers . . . . . . . . : 24.160.227.33 24.160.227.25 24.94.165.132 Node Type . . . . . . . . . : Broadcast NetBIOS Scope ID. . . . . . : IP Routing Enabled. . . . . : No WINS Proxy Enabled. . . . . : No NetBIOS Resolution Uses DNS : No 0 Ethernet adapter : Description . . . . . . . . : PPP Adapter. Physical Address. . . . . . : 44-45-53-54-00-00 DHCP Enabled. . . . . . . . : Yes IP Address. . . . . . . . . : 0.0.0.0 Subnet Mask . . . . . . . . : 0.0.0.0 Default Gateway . . . . . . : DHCP Server . . . . . . . . : 255.255.255.255 Primary WINS Server . . . . : Secondary WINS Server . . . : Lease Obtained. . . . . . . : Lease Expires . . . . . . . : 1 Ethernet adapter : Description . . . . . . . . : PPP Adapter. Physical Address. . . . . . : 44-45-53-54-00-01 DHCP Enabled. . . . . . . . : Yes IP Address. . . . . . . . . : 0.0.0.0 Subnet Mask . . . . . . . . : 0.0.0.0 Default Gateway . . . . . . : DHCP Server . . . . . . . . : 255.255.255.255 Primary WINS Server . . . . : Secondary WINS Server . . . : Lease Obtained. . . . . . . : Lease Expires . . . . . . . : 2 Ethernet adapter : Description . . . . . . . . : D-Link DFE-530TX+ PCI Adapter Physical Address. . . . . . : 00-0D-88-1D-13-76 DHCP Enabled. . . . . . . . : Yes IP Address. . . . . . . . . : 192.168.1.100 Subnet Mask . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . : 192.168.1.1 Primary WINS Server . . . . : Secondary WINS Server . . . : Lease Obtained. . . . . . . : 03 19 04 11:03:04 AM Lease Expires . . . . . . . : 03 25 04 11:03:04 AM
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#4
March 20th, 2004, 03:16 PM
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When the problem occurs you need to find where the trouble is. Open a DOS box and ping from your machine out......
ping 192.168.1.100 ping 192.168.1.1 ping WAN address of router(you need to get this from the routers setup page) ping 24.160.227.33 you should get a reply from each address. A host unreachable or request timed out indicate where the problem lies. Post the results.....
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#5
March 20th, 2004, 07:33 PM
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Quote:
But no loss on any of them, and there's still no internet 
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#6
March 20th, 2004, 08:28 PM
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That's interesting, can you ping a web site like yahoo?
ping www.yahoo.com Can you open a web site via its IP Address? http://66.94.230.35
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#7
March 20th, 2004, 11:08 PM
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Quote:
But I pinged that IP address, and sure enough, I received all 4 pings. Average time was 69ms, but still got it. Tried loading that IP in a browser, and got nothing.
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#8
March 20th, 2004, 11:19 PM
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I'm thinking it's a DNS issue. Open the routers setup page, go to the DHCP tab. Under DNS servers add these two addresses.....
216.148.227.204 and 206.13.28.11 Then open a DOS box and run "ipconfig /renew"(no quotes) See what happens.....
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#9
March 21st, 2004, 02:50 AM
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Hmm, under the DHCP tab, there's nothing to do with DNS. There's only options for:
DHCP Server Starting IP Address Number of DHCP Users The only mention of DNS I could find was in the main setup page, under the Wan IP Address section. Right now, it's set to "Obtain an IP Address Automatically". Should I input those numbers as the DNS IPs in this section? If so, what should I use for "Default Gateway Address"? Thanks for all the help. Edit: Ok, I chose to manually set the IPs for the WAN, using what was automatically chosen to fill in the blanks. It looks like this now: IP Address: 65.31.182.19 Subnet Mask: 255.255.255.0 Default Gateway: 65.31.176.1 DNS: 216.148.227.204 206.13.28.11 0.0.0.0 Did the ipconfig /renew, but still nothing I don't think this whole WAN Address thing was what you suggested to do, though.
Last edited by VoronweTSG; March 21st, 2004 at 03:03 AM.
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#10
March 21st, 2004, 04:35 AM
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No, it's not the WAN addressing you should set that back to how it was. If you don't have DNS options on your DHCP setup then try setting the DNS addresses manually in the network settings for the NIC. If I remember correctly......
Right click Network Neighborhood>>Properties. Highlight the D-Link NIC>>Properties. DNS configuration tab. Enable DNS and add the two addresses, if you need to add a host name use your NetBIOS computer name(it looks like SQUIRE). Another thing you should do is update the firmware on your router.
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#11
March 21st, 2004, 05:55 AM
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Quote:
" DHCP Server Unavailable: Renewing Adapter'"' " Tried doing it twice in a row and got the same error message. I restarted the computer, and tried renewing again. This time there was no error message, and it renewed correctly, but still no improvement in the internet. Last edited by VoronweTSG; March 21st, 2004 at 05:58 AM.
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#12
March 21st, 2004, 02:35 PM
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Try to ping www.yahoo.com again see if you still get the unknown host error.
Also try connecting via IP address again.... http://66.94.230.35
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#13
March 21st, 2004, 04:37 PM
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I'm assuming that the other computers on the network are connecting and utilizing the Internet with no difficulties?
Have you tried booting the system into Safe Mode, manually remove the network card from the Device Manager and uninstalling all network conponents from the Network Properties? If not then you might give that a try. After removing everything, power down the PC then move the network card to another slot, power back up and reinstall the device drivers for the D-Link network card. This will in turn install the needed network protocals and so forth. To get into Safe Mode, reboot or powerup the computer and start pressing the F8 key as soon as you hear the single beep from the system. Just start pressing it repeatedly. It may start beeping at you, just keep pressing. It's beeping at you because the keyboard buffer is full. It'll flush itself out though once the POST procedure completes. You'll get presented with a DOS mode boot menu. Select Safe Mode and press enter. Once in Safe Mode, right click on My Computer on your desktop and left click on Properties. In here, left click on Device Manager and then right click on the network card(s) (take ALL instances of network cards out) and select Remove. Close out the Device Manager when your done. It may prompt you to reboot. Don't do it yet. Now, access the Control panel (Start/Settings/Control Panel). In here find and double click on the Network Proerties icon. Right click on all the components in the small white box in the middle and select remove. Take everything out. After you finish this, close everything out and reboot. Have the D-Link driver disk and the Win98 CD handy in order to reinstallt eh device drivers for the nic and the needed components for the network. Hope this helps.
__________________
How do I clear the CMOS How can I save my BIOS settings What is hot swapping the BIOS BIOS checksum error press F1 to continue Why and when should I update the BIOS Why cant I access my BIOS I press DEL but nothing happens
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#14
March 21st, 2004, 09:00 PM
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PostCode, yes, I have tried that before. Just tried it again, and it hasn't helped. Thanks for the advice, though
Ceh, still can't ping the web addresses, and still can't load the pages based on IP.
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#15
March 21st, 2004, 09:36 PM
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Have you checked the system out for any kind of viri?
__________________
How do I clear the CMOS How can I save my BIOS settings What is hot swapping the BIOS BIOS checksum error press F1 to continue Why and when should I update the BIOS Why cant I access my BIOS I press DEL but nothing happens
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