View Full Version : Please Help
wolfie
April 18th, 2004, 03:27 PM
Over the last few weeks i have been having major problems with my pc.
it first started when i was on the internet and whenever i clicked on a link nothing happened.Next i could not download anything at all this is still happening i click to download the bar at the bottom fills as if downloading the it says done and it isn't.I have used scandisk/defragged,ad-ware.
I did have norton anti virus 2003 installed but it just kept deleting all my programmes,i have used housecall to scan my system and it said that i have over 1100 infected files i have since un installed norton anti virus,i did try to download avg free but as i said i cannot download at all.
today i installed norto utilities 2001 scanned my system and it came up with over 350 problems but it said there were 12 in the registry that it could not fix
i then clicked on the registry tracker in utilities and it would not start.
I re booted my pc and noticed that the only thing showing in my start up box is the time,now i cannot even start any programmes at all,whatever i click on nothing happens or i get a box saying the file does not have a program associated with it to perform this action.create an association in the folder options control panel.I hope someone can help.
would it just be better to re install windows.
misterbadnback
April 18th, 2004, 05:32 PM
Hi wolfie
Since you can't download anything can you get e-mail? If you can get e-mail maybe we can send you hijackthis and you can install and run it that way. If you want this option you will have to go into your user cp on this web site and change to allow members to e-mail you. :wave:
wolfie
April 18th, 2004, 07:05 PM
thanks for the reply i allready had hijack installed so i have just run it and here is the log.
Logfile of HijackThis v1.97.7
Scan saved at 19:04:46, on 18/04/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\GSICON.EXE
C:\WINDOWS\SYSTEM\DSLAGENT.EXE
C:\WINDOWS\SYSTEM\E_S10IC2.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\PROGRAM FILES\NORTON UTILITIES\SYSDOC32.EXE
C:\PROGRAM FILES\BT BROADBAND\HELP\BIN\MPBTN.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\ANTI-VIRUS&TROJAN\ANTI-VIRUS&TROJAN.EXE
D:\NEW FOLDER\HIJACKTHIS.EXE
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.btopenworld.com/bbdirect
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.bt.com/btbroadbandstart
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=%tb_id
R3 - URLSearchHook: (no name) - {D6DFF6D8-B94B-4720-B730-1C38C7065C3B} - (no file)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {98DE779A-2364-4293-AB71-2B97C61C4640} - C:\PROGRA~1\FREEDO~1\FDAHLP99.DLL
O2 - BHO: (no name) - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - C:\WINDOWS\DOWNLOADED PROGRAM FILES\CONFLICT.1\BRIDGE.DLL (file missing)
O2 - BHO: (no name) - {83DE62E0-5805-11D8-9B25-00E04C60FAF2} - C:\WINDOWS\2_0_1browserhelper2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: FDA Bar - {9595C62C-76C6-49A6-9BDA-3253DD7A34FF} - C:\PROGRAM FILES\FREE DOWNLOADS ACCELERATOR\FDABAR99.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [GSICONEXE] gsicon.exe
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [EPSON Stylus C44 Serie (Copy 2)] C:\WINDOWS\SYSTEM\E_S10IC2.EXE /P31 "EPSON Stylus C44 Serie (Copy 2)" /O7 "EPUSB1:" /M "Stylus C44"
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\DOWNLOADED PROGRAM FILES\CONFLICT.1\BRIDGE.DLL",Load
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKCU\..\Run: [GetMP3] rundll32.exe C:\WINDOWS\SYSTEM\MSA64CHK.DLL,DllMostrar Matrix_HTML:GetMP3:t
O4 - Startup: BT Broadband Help.lnk = C:\Program Files\BT Broadband\Help\bin\matcli.exe
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: Anti-Virus&Trojan.lnk = C:\Program Files\Anti-Virus&Trojan\Anti-Virus&Trojan.exe
O4 - Startup: Norton Disk Doctor.lnk = C:\Program Files\Norton Utilities\NDD32.EXE
O4 - Startup: Norton System Doctor.lnk = C:\Program Files\Norton Utilities\SYSDOC32.EXE
O8 - Extra context menu item: Download with Free Downloads Accelerator - C:\Program Files\Free Downloads Accelerator\fdaie.htm
O9 - Extra button: GetMP3 (HKLM)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - https://www.stopzilla.com/_download/Auto_Installer/dwnldr.cab
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37985.3271643519
O16 - DPF: {26E8361F-BCE7-4F75-A347-98C88B418322} - http://dst.trafficsyndicate.com/Dnl/T_44/QDow.cab
O16 - DPF: {88C51E90-8E9C-4C96-8A45-574D88B63FAF} (Matrix Class) - http://acceso.masminutos.com/aplicacion.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} (brdg Class) - http://www2.flingstone.com/cab/98ME/bridge.cab
O16 - DPF: {2119776A-F1AD-4FCD-9548-F1E1C615350C} - http://www.stop-sign.com/pub/download/stop-sign_stp.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
hope you can work somethig out from this.
misterbadnback
April 22nd, 2004, 08:25 PM
Have you had a chance to run the Norton Disk Doctor?