Windows Media Player

[Tom Brady]

I am having problems with Media Player. I am running Win98 SE, and was using Media Player version 7 when I noticed the problem. I uninstalled that version and re-installed the original Verion 6.04. This still didn't work, so I uninstalled that and up-graded to the recommended Version 9. The program, under all these versions, loads successfully, but when even a simple WAV file is selected, the program locks up, and the computer has to be physically turned off, and then re-booted.

There is a conflict somewhere, obviously, but I have been unable to pinpoint it. I have run Spybot, Ad-Aware, my anti-virus program, and have checked all the system diagnostic tools I am aware of, without any success. I did have QuickTime installed, but I got rid of that; although apparently I can't un-install it completely, without affecting un-named shared files. Since last using Media Player successfully, I have installed a CD Burner (Roxio) on the computer, and I suspect that it may have something to do with the
problem

I have run HijackThis, but in deference to the Alert message that was posted, I am not including the log in this message.

Any help would be appreciated.
Tom Brady

[don77]

Just a suggestion, but I think it might be helpful to have a look at the log. Could be something running your startups causing the conflict.
Don :wave:

[Tom Brady]

Just a suggestion, but I think it might be helpful to have a look at the log. Could be something running your startups causing the conflict.
Don :wave:

Don-
Here is the log. Nothing jumps out at me, but you may see something I don't.
Tom

Logfile of HijackThis v1.97.7
Scan saved at 11:44:17 AM, on 4/22/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\TINY PERSONAL FIREWALL\PERSFW.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
D:\VIRUS\AVGSERV9.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\LOGITECH\MOUSE\SYSTEM\EM_EXEC.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
D:\VIRUS\AVGCC32.EXE
C:\WINDOWS\PCTVOICE.EXE
C:\WINDOWS\SYSTEM\IGFXTRAY.EXE
C:\WINDOWS\SYSTEM\HKCMD.EXE
C:\PROGRAM FILES\WEBWASHER\WWASHER.EXE
C:\WINDOWS\WRITE.EXE
C:\PROGRAM FILES\TEXTBRIDGE CLASSIC\BIN\TBMENU.EXE
C:\PROGRAM FILES\PRINTKEY2000\PRINTKEY2000.EXE
C:\AMERICA ONLINE 5.0\WAOL.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\UTILITIES\NTHCLOCK.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\HPFSTSC0.EXE
C:\WINDOWS\SYSTEM\HPZSTATX.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
D:\UTIL\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
F1 - win.ini: run=hpfsched?
N2 - Netscape 6: user_pref("browser.search.defaultengine",
"engine://D%3A%5CNETSCAPE%5Csearchplugins%5CSBWeb_01.src");
(C:\WINDOWS\Application Data\Mozilla\Profiles\default\amdeh8j3.slt\prefs.j s)
O2 - BHO: (no name) - {0096CC0A-623C-4829-AD9C-19AF0DC9D8FE} - C:\PROGRAM
FILES\DAP\DAPIEBAR.DLL
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program
files\google\googletoolbar1.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -
D:\UTIL\SPY\SPYBOT~1\SDHELPER.DLL
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM
FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program
files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [EM_EXEC] c:\logitech\mouse\system\em_exec.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [AVG_CC] D:\VIRUS\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
O4 - HKLM\..\Run: [projselector] "C:\Program Files\Common Files\Roxio Shared\Project
Selector\projselector.exe" -r
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio
Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator
6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator
6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\SYSTEM\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\SYSTEM\hkcmd.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe
powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [PersFw] C:\Program Files\Tiny Personal Firewall\persfw.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [Avgserv9.exe] D:\VIRUS\Avgserv9.exe
O4 - HKCU\..\Run: [Tray Temperature] C:\PROGRAM
FILES\AWS\WEATHERBUG\WEATHERBUG.EXE 1
O4 - HKCU\..\Run: [WebWasher] C:\PROGRAM FILES\WEBWASHER\WWASHER.EXE
O4 - Startup: AOL.lnk = ?
O4 - Startup: Write.lnk = C:\WINDOWS\WRITE.EXE
O4 - Startup: OCR.lnk = C:\Program Files\TextBridge Classic\Bin\TBMENU.EXE
O4 - Startup: Printkey2000.lnk = C:\Program Files\PrintKey2000\Printkey2000.exe
O4 - Startup: Internet Explorer.lnk = C:\Program Files\Internet Explorer\IEXPLORE.EXE?
O4 - Startup: nthClock.exe.lnk = C:\Utilities\nthClock.exe
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM
FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\PROGRAM
FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\PROGRAM
FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
O8 - Extra context menu item: Backward &Links - res://C:\PROGRAM
FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate Page - res://C:\PROGRAM
FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
O8 - Extra context menu item: Add to filterlist (WebWasher) - http://-Web.Washer-/ie_add
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM)?
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) -
http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37688.3143171296
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) -
http://support.gateway.com/support/profiler/PCPitStop.CAB