boot problem - need to reboot many times

[Terry Connoll]

I have a gateway computer with ME - I need to reboot 5 or 6 times before windows will boot to the screen, when it does boot up - it freezes quite often.
I used the system restore - using the reformat option but I still have the problem - can you help?
Thanks Terry

[don77]

Hi Terry and welcome to CTH

Could you download HiJackThis from here http://www.spywareinfo.com/~merijn/downloads.html Create a folder on the C: drive called C:\HJT.
You can do this by going to My Computer (Windows key+e) then double click on C: then right click and select New then Folder and name it hjt.

Unzip HijackThis into this folder. Launch Hijack This, then press Scan, and press Save Log

This will generate a text file that will list all running processes, all applications that are loaded automatically when you start Windows, and more.

Most things are harmless and needed so don't make any changes.

post a log here please.

Lets see if something jumps out at us,

Don

[Terry Connoll]

Hi Don; Here's the info you requested
Thanks Terry

Logfile of HijackThis v1.97.7
Scan saved at 8:41:23 PM, on 5/7/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 (5.50.4134.0100)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\BCMDMMSG.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\BPCPOST.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\AMERICA ONLINE 6.0\AOLTRAY.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\HJT\HIJACKTHIS.EXE
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [bpcpost.exe] C:\WINDOWS\SYSTEM\bpcpost.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [BCMDMMSG] BCMDMMSG.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - Startup: America Online 6.0 Tray Icon.lnk = C:\America Online 6.0\aoltray.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Real.com (HKLM)

[don77]

Seems to be missing some of the log ?



Don

[don77]

Have you tried running scadisk and defrag ?

[Terry Connoll]

Hi Don; Yes I tried both scandisk and defrag - I'll try to use hijack this again and see if I get a better log.
Thanks Terry