File not recognizable format

[wisho]

need assistance with excel 97 on xp os , I get an error message " this file is not a recognizable format" I tried to change file association but I still get the same result/problem. Does someone have any advise

[degsy]

Welcome :)

When do you get the message?

Is it for a single file or is it for all .xls files????

[wisho]

All the files, The message appears when you open an excel spreadsheet, this also happens with an email attachment?

[degsy]

Hi,

ok, when did this start happening?

Are you sure that these are valid excel files and not from a different spreadsheet program
http://support.microsoft.com/default.aspx?scid=%2Fservicedesks%2Fbin%2Fkbsearch .asp%3FArticle%3D235333


Have you run AntiVirus and Spyware scans?

[wisho]

I already ran a virus/spyware program. This started happening a month ago not sure exact date. I am positive about the files because I open excel and create a file and save on the desktop or anywhere. I reopen the file then gives me the error of file is not recognizable.

[degsy]

Do you have the latest service packs installed?

Have you tried a reinstall of Excel?

[Dave Hall]

Try tips from this page http://www.fdrlab.com/tips.html


Dave Hall
FDRLab Data Recovery Centre Consultant
http://www.fdrlab.com/