Microsoft Outlook

[darthvader2323]

hello
i had the coolwebsearch virus. got rid of that. i then uninstalled McAfee VirusScan and installed Norton Antivirus. the problem i'm having is when i open outlook i get the error message:
The add-in "C:\Program Files\McAfee\McAfee VirusScan\HawkEx.dll" could not be installed or loaded. This problem may be resolved by using detect and repair on the help menu. Unable to load "C:\Program Files\McAfee\McAfee VirusScan...". You may be out of memory, out of system resources, or missing a .dll file.

how do i get rid of this error?
darthvader2323

[degsy]

This problem may be resolved by using detect and repair on the help menu

Did you try that?

[darthvader2323]

hello again
yes i did do detect and repair....nothing....i then uninstalled microsoft office and reinstalled it...but it keeps coming up with this error message.
Darthvader2323

[degsy]

Hi,
try this
http://support.microsoft.com/default...b;en-us;313967

[darthvader2323]

you are truly awesome
thank you a ton
Darthvader2323

[degsy]

no probs

[supervon]

Hi Darth,

Do you have Norton set up to automatically protect your emails?

Von

Originally Posted by darthvader2323

hello
i had the coolwebsearch virus. got rid of that. i then uninstalled McAfee VirusScan and installed Norton Antivirus. the problem i'm having is when i open outlook i get the error message:
The add-in "C:\Program Files\McAfee\McAfee VirusScan\HawkEx.dll" could not be installed or loaded. This problem may be resolved by using detect and repair on the help menu. Unable to load "C:\Program Files\McAfee\McAfee VirusScan...". You may be out of memory, out of system resources, or missing a .dll file.

how do i get rid of this error?
darthvader2323

[degsy]

Hi Von,
It is a known McAfee problem and has been solved