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  #1  
Old July 4th, 2004, 06:33 PM
freexdom61 freexdom61 is offline
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Cannot open a new Internet Explorer window or nothing occurs after you click a li

hello,

When you click a hyperlink in an e-mail message or on a Web page, or right-click a hyperlink on a Web page and then click Open in New Window nothing happens, i went to the microsoft site and found this http://support.microsoft.com/default.aspx?scid=281679, and have done every thing except verifying these certain regristry keys, im not sure how to verify, and if i find they are not correct how to fix them. can any one help me? Free
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  #2  
Old July 4th, 2004, 07:23 PM
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degsy degsy is offline
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Welcome

Quote:
Type regsvr32 urlmon.dll, and then click OK.
So you did this for the rest of the files listed aswell?


To Verify those Registry Entries goto
Start>Run> and type regedit

When in the program browse through to those paths.

Do not change anything in the Registry though.
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  #3  
Old July 4th, 2004, 08:00 PM
freexdom61 freexdom61 is offline
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still cant open

Yes i did everything except the registry items. Nothing has helped so far and i dont know how to do the regristry.
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  #4  
Old July 4th, 2004, 08:14 PM
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Quote:
To Verify those Registry Entries goto
Start>Run> and type regedit

When in the program browse through to those paths.
^^^
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  #5  
Old July 4th, 2004, 08:24 PM
freexdom61 freexdom61 is offline
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i know how to

I know how to get into the registry, i dont know what to do when i get there.,
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  #6  
Old July 4th, 2004, 08:30 PM
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degsy degsy is offline
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Hi,

When you are in Regedit then use the right-hand pane to navigate through to the path.

Click on the + to open a level.
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  #7  
Old July 4th, 2004, 09:04 PM
freexdom61 freexdom61 is offline
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Ok, we are not on the same page. I know how to do all that you have said, i need someone to tell in detail,

If the problem is still not resolved, verify that the following registry values are present and correct:
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}
Name: (Default)
Value: IDispatch
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}\ProxyStubClsid
Name: (Default)
Value: {00020420-0000-0000-C000-000000000046}
HKLM\SOFTWARE\Classes\Interface\{00020400-0000-0000-C000-000000000046}\ProxyStubClsid32
Name: (Default)
Value: {00020420-0000-0000-C000-000000000046}

I am sure that i can not just waltz in there start changing stuff with out the proper in struction. Is there someone that can tell me how in detail
thanks Free
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  #8  
Old July 4th, 2004, 09:07 PM
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degsy degsy is offline
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You don't need to change anything.

You just need to check that the values in Regedit and the Values on the Webpage are the same.

If they are then you can rule out that part of the solution.
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  #9  
Old July 4th, 2004, 11:45 PM
freexdom61 freexdom61 is offline
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Thanks for you help i found answer in one of your other threads .. Thanks for the time and effort.
Freeleased:
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  #10  
Old July 4th, 2004, 11:46 PM
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degsy degsy is offline
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Glad you got it sorted.

Could you post the link to the solution?
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