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View Full Version : Favorites disappear


pattisw
August 14th, 2004, 08:14 PM
My computer froze and I had to shut it off.When getting back on all my favorites on AOL were gone. When I try to re-add them they disappear right after they are added.
AOL techs have had me change artwork graphics,adapter,clear cache,run scan and defrag and reinstall aol.Nothing worked.
I did a virus scan at pcpitstop and it showed a virus TRJ/SIBOCO.A in C:\WINDOWS\SYSTEM\msgked.exe ,so I ran ADV 6.0 and it found 5 infected files and cleared them. I still have the same problem and dont know what else to try.

renegade600
August 14th, 2004, 11:09 PM
I thought aol favorites was also stored online? I knew I could always access them no matter what computer I was on years ago when I had aol.

Anyway, post a hijackthis log per this thread (http://www.cybertechhelp.com/forums/showthread.php?t=37546)