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  #1  
Old August 21st, 2004, 07:29 PM
yellowwolf yellowwolf is offline
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Problems with DNS addresses
Hi all

Having spent most of the weekend with no connection I contacted my ISP (NTL ) this morning. Ironically I could connect only using Kazaa Lite. I could not connect using any other program. My ISP ran a diagnostic test on my set top box and a ping test and all looked Ok. They convinced me that the problem lay with my PC. Later in the day I talked to a friend who is much nore PC savvy than I will ever be and he concluded that my DNS servers were not being automatically detected.

He took me into control panel,network connections,local area connection,Internet protocol (TCP/IP ) Properties.He told me to check the box marked "Use the following DNS server addresses" and and to manually insert the preffered and alternate DNS servers which I did and all seems well.

Can anyone possibly help me in regard to getting my PC to automatically detect these settings. I am quite a novice and any help in understandable terms would be very appreciated.
Kind regards
Steve
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  #2  
Old August 21st, 2004, 07:48 PM
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degsy degsy is offline
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Welcome

What OS?

If XP then change back to Obtain DNS Automatically.
Then open a command prompt and type
ipconfig /flushdns
press enter

then
ipconfig /registerdns
press enter

See if you can then access the net.
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  #3  
Old August 21st, 2004, 08:30 PM
yellowwolf yellowwolf is offline
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No Joy
Hi Degs

I did exactly as you said but no joy.
Any other ideas?
Cheers
Steve
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  #4  
Old August 21st, 2004, 08:42 PM
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degsy degsy is offline
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What DNS addresses are you using?

Search your pc for files called HOSTS and open them in notepad.
Are there any contents?
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  #5  
Old August 21st, 2004, 09:53 PM
yellowwolf yellowwolf is offline
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Still trying
Hi Degsy

I am using xp home. The dns addresses I am using are
194 168 4 100
194 168 8 100
I am entering these manually.
Below are the contents of my hosts files
Cheers
Steve

# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
127.0.0.1 localhost
MSCF  ,   H  c *As lmhosts.sam >3?c[ 2 343 u|~N u8BFc댱AAvn&e/ #3 PE $ K , E<L!!j}BGZ,vߒf9lmêڹ. Y  C 0DB8x&[ .|7n(h@^"n>`va‰+ l tq# @л"w{<dQi~!\8k@ ]g'q8 $­!~Z 2#nQqZ -ВyQ љZU׋DH1ƷNg.꣖Lc-r F79g4}@D(`$2*O] Db)r:#<*F<q
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  #6  
Old August 21st, 2004, 10:31 PM
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degsy degsy is offline
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Delete everything after

127.0.0.1 localhost

then resave the file.

Also run a Spyware scan
http://www.cybertechhelp.com/forums/...ad.php?t=37546
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  #7  
Old August 22nd, 2004, 01:07 AM
yellowwolf yellowwolf is offline
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Hi Degs,
I have done as you requested and run ad aware and spybots along with a avg virus check and all is reporting clean.
Would a HJT log be any use?
Cheers
Steve
PS T hanks for your time and patience
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  #8  
Old August 22nd, 2004, 05:00 AM
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degsy degsy is offline
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Why not, go ahead
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  #9  
Old August 22nd, 2004, 11:04 AM
yellowwolf yellowwolf is offline
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HJT log
Logfile of HijackThis v1.98.2
Scan saved at 10:04:50, on 22/08/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Kazaa Lite\Kazaa.kpp
C:\Program Files\MailWasher\MailWasher.exe
C:\PROGRA~1\Grisoft\AVG6\AVGCC32.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\stephen\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.meshcomputers.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [SureCleanProfessional] "C:\PROGRA~1\PANICW~1\SURECL~1\SRClean.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\RunOnce: [CleanUp!] C:\Program Files\CleanUp!\Cleanup.exe /WindowsRestart
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.meshcomputers.com
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/SU/ocx/12119/CTSUEng.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
O16 - DPF: {638AF6A2-81A1-4655-9FFA-9FC09CDE22CF} (CScanner Object) - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.4.1_07) -
O16 - DPF: {CAFEEFAC-0014-0001-0001-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1_01) -
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/SU/ocx/12119/CTPID.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{6016C0D5-F65D-4FB4-B880-2D7192F7FD36}: NameServer = 194.168.4.100,194.168.8.100
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  #10  
Old August 22nd, 2004, 04:13 PM
redadare redadare is offline
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Just as a matter of interest, I changed to ADSL 4 weeks ago and the DNS was default set to auto detect. Result was half my major sites were no longer available eg ANZ, ASX

ISP Help Desk suggested I put in the DNS manually. Haven't had a problem since. Still on 'manual' :-)
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  #11  
Old August 22nd, 2004, 04:32 PM
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degsy degsy is offline
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The Log seems fine.

All I could suggest is to unplug and reset the modem.
Also release and renew your IP Address.

Unplug the modem from your PC.
goto the control panel and set the DNS to auto.

Then goto a command prompt and type
ipconfig /release_all
enter

Then reset the modem.
when it is done
plug it back into the PC

goto the command prompt and type

ipconfig /renew_all
press enter
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  #12  
Old August 22nd, 2004, 09:07 PM
yellowwolf yellowwolf is offline
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No Luck
Hi Degs

Tried as you said but still no joy
Cheers
Steve
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  #13  
Old August 23rd, 2004, 01:36 AM
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degsy degsy is offline
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The next thing I would suggest would be to remove the TCP/IP protocol and maybe the other network card & settings.

Seems alot to do seeing as though your Internet is working.
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  #14  
Old August 23rd, 2004, 02:20 PM
yellowwolf yellowwolf is offline
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ok Degs
Thanks very much for your help,patience and expertise
Cheers
Steve
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