damiany2j
August 30th, 2004, 11:12 AM
First time poster, and I am posting for one of my elderly relatives who has this iMac, so I am not that knowledgeable about Macs, so please bear with me.
Basically, he has an old style iMac (about 5 or 6 years old), running Mac OS 8.6, upgraded from 8.5. It has been running fine, until about a month ago, when it started taking longer to load up - about 2 minutes to load up, compared to 30-45 seconds previously. Then, the machine started freezing at random points, and when doing different tasks, so it was difficult to pinpoint why. As I am familiar with PCs, I had heard that sometimes machines freeze due to the processor getting too hot after being on for hours on end, but I don't know if Macs are the same, and anyway, it was freezing at different times - maybe after 5 minutes one time, and after 5 hours the next time, etc.
Then, the problem started getting worse. To turn the machine on, he has the press the button on the monitor, and then it goes green, and a light on the keyboard goes green as well. However, suddenly, when pressing the button on the monitor - it goes green as normal, but the keyboard doesn't, and the machine doesn't start up. You have to press the monitor button about 4 or 5 times for it to finally start up.
Then, a couple of days ago, it refused to start up completely. It's like there's no power, so I changed the fuse in the mains plug, but to no avail. Pressing the monitor button does absolutely nothing.
I asked a few friends, and they weren't sure, but some guessed that the cathode ray tube may have blown or got damaged or something, and some guessed there was an internal component fault, stopping it from starting up. There is no guarantee left on the machine, so if it would help to open the machine up and have a look at things, I could do that - if someone on here could instruct me what to look at.
Has anyone got any ideas of what the problem could be, or what I could do to find out - any advise at all would be appreciated.
Thanks.
Basically, he has an old style iMac (about 5 or 6 years old), running Mac OS 8.6, upgraded from 8.5. It has been running fine, until about a month ago, when it started taking longer to load up - about 2 minutes to load up, compared to 30-45 seconds previously. Then, the machine started freezing at random points, and when doing different tasks, so it was difficult to pinpoint why. As I am familiar with PCs, I had heard that sometimes machines freeze due to the processor getting too hot after being on for hours on end, but I don't know if Macs are the same, and anyway, it was freezing at different times - maybe after 5 minutes one time, and after 5 hours the next time, etc.
Then, the problem started getting worse. To turn the machine on, he has the press the button on the monitor, and then it goes green, and a light on the keyboard goes green as well. However, suddenly, when pressing the button on the monitor - it goes green as normal, but the keyboard doesn't, and the machine doesn't start up. You have to press the monitor button about 4 or 5 times for it to finally start up.
Then, a couple of days ago, it refused to start up completely. It's like there's no power, so I changed the fuse in the mains plug, but to no avail. Pressing the monitor button does absolutely nothing.
I asked a few friends, and they weren't sure, but some guessed that the cathode ray tube may have blown or got damaged or something, and some guessed there was an internal component fault, stopping it from starting up. There is no guarantee left on the machine, so if it would help to open the machine up and have a look at things, I could do that - if someone on here could instruct me what to look at.
Has anyone got any ideas of what the problem could be, or what I could do to find out - any advise at all would be appreciated.
Thanks.