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Big Daddy D
September 1st, 2004, 12:12 AM
I sure can use some help, the other day my children, were playing on the computer and I don't know what happened, but now on my screen the pictures are not like real pictures, but they look more like paintings, without full color, when I put 256 color in and restart my computer it does not take, it goes back to 16 bit, the USB mouse doesn’t work now and when I use restore to correct the problem, I get an error message, "….has caused an error in Kernell32.DLL" and the Restore does not work.

Please help

jdc2000
September 1st, 2004, 12:50 AM
Hi. Welcome to CTH.

The screen problems are caused by an incorrect Display Adapter driver. You will need to re-install the correct driver to fix that. It sounds like your USB drivers and System Restore are AWOL as well. You may need to do an over-the-top re-install of Windows to correct these problems, unless someone else has some other ideas.