Error Message: MSScript Control: (Unknown Error)

[mebel]

:blush:

Hello, to everyone.

What does this message mean and can anyone tell me how I can fix it?

Error

MSScript Control: (Unknown Error)

Thanks in advance,

Mebel:dizzy:

[AnnMarie]

Hi mebel, what are you doing when you get this error?

[mebel]

Hi AnnMarie,

Thanks for getting back to me.

This message appears when I first turn the computer on and it is loading my programs.

It just started doing this here recently.

Thanks in advance for any advice or help in this manner.


Sincerely,

Mebel

[AnnMarie]

Hi mebel, it might help if we can see what programs are loading at startup. Go here (http://www.cybertechhelp.com/download.php?hijackthis1977.zip) and download the latest version of Hijack This to a new folder on your drive, unzip it and click on scan. Most of the files listed will be harmless and/or required so do not make any changes, just click on Save Log, copy it and post it back in this thread.

[mebel]

:wave: Logfile of HijackThis v1.98.0
Scan saved at 11:17:35 AM, on 9/8/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\PCTVOICE.EXE
C:\PROGRAM FILES\COMMON FILES\ADAPTEC SHARED\CREATECD\CREATECD50.EXE
C:\PROGRAM FILES\ROXIO\EASY CD CREATOR 5\DIRECTCD\DIRECTCD.EXE
C:\PROGRAM FILES\BROADJUMP\CLIENT FOUNDATION\CFD.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKUFIND.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\NCH SWIFT SOUND\TYPECHARGE\TCHARGE.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\PROGRAM FILES\AIM\AIM.EXE
C:\WINDOWS\SYSTEM\HIDSERV.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\PROGRAM FILES\INTERNET CALL MANAGER\ICM.EXE
C:\PROGRAM FILES\WORDWEB\WWEB32.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\SPRINT VIRTUAL ASSISTANT\BIN\MPBTN.EXE
C:\WINDOWS\SYSTEM\LEXPPS.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\TEMP\TD_0001.DIR\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://webmail.pas.earthlink.net/wam/index.jsp?x=-546488800
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.sprint.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\windows\system32\blank.htm
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN0\YCOMP5_3_12_0 .DLL
O2 - BHO: UCmore Toolbar - {ED8DB0FD-D8F4-4b2c-BB5B-9EF040FE104D} - C:\PROGRAM FILES\UCMORE\UCMIE.DLL (file missing)
O2 - BHO: (no name) - {D6FC35D1-04AB-4D40-94CF-2E5AE4D0F8D2} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: UCmore Toolbar - {53CBEE82-D747-11d3-9ED0-005004189684} - C:\PROGRAM FILES\UCMORE\UCMIE.DLL (file missing)
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN0\YCOMP5_3_12_0 .DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
O4 - HKLM\..\Run: [Tray Temperature] C:\PROGRAM FILES\AWS\MINIBUG\MINIBUG.EXE 1
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp3\winampa.exe"
O4 - HKLM\..\Run: [AttuneSysTray] C:\PROGRA~1\AVEO\ATTUNE\Bin\Attune_st.exe
O4 - HKLM\..\Run: [CreateCD50] "C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe" -r
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [MotiveMonitor] C:\Program Files\Motive\motmon.exe
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [TypeChargeRun] C:\PROGRAM FILES\NCH SWIFT SOUND\TYPECHARGE\TCHARGE.EXE /logon
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [LXAZCL2] C:\WINDOWS\SYSTEM\LXAZCL2.EXE
O4 - HKCU\..\Run: [MAPIX] C:\WINDOWS\SYSTEM\MAPIX.EXE
O4 - HKCU\..\Run: [AIM] C:\PROGRAM FILES\AIM\aim.exe -cnetwait.odl
O4 - Startup: Sprint FastConnect virtual assistant.lnk = C:\Program Files\Sprint Virtual Assistant\bin\matcli.exe
O4 - Startup: Compaq Knowledge Center.lnk = C:\Program Files\Compaq Knowledge Center\bin\silent.exe
O4 - Startup: Internet Call Manager.LNK = C:\Program Files\Internet Call Manager\ICM.EXE
O4 - Startup: Uninstall Internet Call Manager.LNK = C:\Program Files\Internet Call Manager\UninstallICM.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Startup: WordWeb.lnk = C:\Program Files\WordWeb\wweb32.exe
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program (file:///C:Program) Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program (file:///C:Program) Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsearch.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmtrans.html
O8 - Extra context menu item: &WordWeb... - res://C:\WINDOWS\wweb32.dll/lookup.html
O9 - Extra button: Translate - {06FE5D05-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avbabelfish&c=3c00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: AV &Translate - {06FE5D05-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avbabelfish&c=3c00&LC=0409 (file missing)
O9 - Extra button: (no name) - {06FE5D02-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avlinksearch&c=3c00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: &Find Pages Linking to this URL - {06FE5D02-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avlinksearch&c=3c00&LC=0409 (file missing)
O9 - Extra button: (no name) - {06FE5D03-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avhostsearch&c=3c00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: Find Other Pages on this &Host - {06FE5D03-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avhostsearch&c=3c00&LC=0409 (file missing)
O9 - Extra button: (no name) - {06FE5D04-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=altavista&c=3c00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: AV Live - {06FE5D04-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=altavista&c=3c00&LC=0409 (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0411.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0411.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\AIM\AIM.EXE
O12 - Plugin for .tif: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin5.dll
O16 - DPF: {B33CCD56-0909-42C9-8A88-8976F66B8BF2} (AOL YGP Picture Finder Tool) - http://pak02.pictures.aol.com/ygp/aol/plugin/upload/YGPPicFinder.1.0.9.9.cab
O16 - DPF: {BD11A280-2E73-11CF-B6CF-00AA00A74DAF} - http://www.talkingbuddy.com/talkingbuddyinstall.exe
O16 - DPF: ChatSpace Java Client 2.0.0.66 - http://216.138.67.90:8000/Java/cs4ms066.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/02dde7eed33a6bd9b223/netzip/RdxIE601.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://usercenter.cox.net/rsuite/sdccommon/download/tgctlcm.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab (file://c:counter.cab)
O21 - SSODL: AUHook - {BCBCD383-3E06-11D3-91A9-00C04F68105C} - C:\WINDOWS\SYSTEM\AUHOOK.DLL

[AnnMarie]

Hi mebel, I am 99% certain that the below startups are malware and may be causing your problem but I had better check the files before we remove them.

C:\WINDOWS\SYSTEM\LXAZCL2.EXE
C:\WINDOWS\SYSTEM\MAPIX.EXE

Could you make sure that you can view hidden files and folders (http://www.xtra.co.nz/help/0,,4155-1916458,00.html) and run a search for those files. When you find them, copy it to a new folder, zip it up (this is important) and email it to me (include a link to this thread). My address is annmarie@cybertechhelp.com. I will post back when I have checked them out.

[mebel]

Hi AnnMarie,

It took me awhile, had to figure out how to do some things.

I just e-mailed the information that you requested, prayerfully I did it right.

Let me know.

Thanks in advance.

Mebel:wave:

[DoctorG]

:disgust: I am having the exact same problem and am looking forward to hearing the resolution.

[mebel]

Me too.

Sincerely,

Mebel

[AnnMarie]

Hi again mebel, thank you I received the files you sent me. It really does pay to check because I was wrong about one file.

LXAZCL2.EXE is a valid file and is installed by a Lexmark Printer. You also sent me Mapix.dll. That file is fine too, it's a genuine Microsoft file.

Mapix.exe is a baddie. It's Trojan.Downloader.Agent.AM and as you correctly identified in your email, its causing your error. We will now get rid of it.

Before we start working with your log, please create a new folder for Hijack This on your drive and copy and paste it across. If you leave it where it is, backups will not be created.

Close IE and all open windows and run Hijack This again. Check the below entries and click on Fix Checked.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cus...//www.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/cus...//www.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus...rch/search.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cus...//www.yahoo.com

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cus...//www.yahoo.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\windows\system32\blank.htm

O2 - BHO: UCmore Toolbar - {ED8DB0FD-D8F4-4b2c-BB5B-9EF040FE104D} - C:\PROGRAM FILES\UCMORE\UCMIE.DLL (file missing)

O2 - BHO: (no name) - {D6FC35D1-04AB-4D40-94CF-2E5AE4D0F8D2} - (no file)

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)

O3 - Toolbar: UCmore Toolbar - {53CBEE82-D747-11d3-9ED0-005004189684} - C:\PROGRAM FILES\UCMORE\UCMIE.DLL (file missing)

O4 - HKCU\..\Run: [MAPIX] C:\WINDOWS\SYSTEM\MAPIX.EXE

O16 - DPF: {BD11A280-2E73-11CF-B6CF-00AA00A74DAF} - http://www.talkingbuddy.com/talkingbuddyinstall.exe

O16 - DPF: ChatSpace Java Client 2.0.0.66 - http://216.138.67.90:8000/Java/cs4ms066.cab

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/02dde7e...ip/RdxIE601.cab

O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab

When you have done this, boot into Safe Mode (restart your PC and tap F8 as it restarts), make sure that you can view hidden files and folders (http://www.xtra.co.nz/help/0,,4155-1916458,00.html), and run a search for and delete MAPIX.EXE.

Reboot and post a new log. You should no longer get that error message.

[mebel]

Hi, I got your post this morning and plan to follow your instructions.
Will post back soon as possible.

Take care,

Mebel :blush:

[mebel]

;) Thanks a million AnnMarie. From what I can see and after I restarted error message no longer displays. Below is a copy of my current hijackthis log after instructions were carried out. Thanks you are awesome. Sincerely, Mebel

Logfile of HijackThis v1.98.0
Scan saved at 12:03:40 PM, on 9/10/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\PCTVOICE.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\HIDSERV.EXE
C:\PROGRAM FILES\COMMON FILES\ADAPTEC SHARED\CREATECD\CREATECD50.EXE
C:\PROGRAM FILES\ROXIO\EASY CD CREATOR 5\DIRECTCD\DIRECTCD.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\BROADJUMP\CLIENT FOUNDATION\CFD.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKUFIND.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\NCH SWIFT SOUND\TYPECHARGE\TCHARGE.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\PROGRAM FILES\AIM\AIM.EXE
C:\PROGRAM FILES\INVENTION PILOT\SPEED TYPING\STYPING.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\INTERNET CALL MANAGER\ICM.EXE
C:\PROGRAM FILES\WORDWEB\WWEB32.EXE
C:\PROGRAM FILES\SPRINT VIRTUAL ASSISTANT\BIN\MPBTN.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\WINDOWS\SYSTEM\LEXPPS.EXE
C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://webmail.pas.earthlink.net/wam/index.jsp?x=-546488800
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.sprint.earthlink.net
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN0\YCOMP5_3_12_0 .DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN0\YCOMP5_3_12_0 .DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
O4 - HKLM\..\Run: [Tray Temperature] C:\PROGRAM FILES\AWS\MINIBUG\MINIBUG.EXE 1
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp3\winampa.exe"
O4 - HKLM\..\Run: [AttuneSysTray] C:\PROGRA~1\AVEO\ATTUNE\Bin\Attune_st.exe
O4 - HKLM\..\Run: [CreateCD50] "C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe" -r
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [MotiveMonitor] C:\Program Files\Motive\motmon.exe
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [TypeChargeRun] C:\PROGRAM FILES\NCH SWIFT SOUND\TYPECHARGE\TCHARGE.EXE /logon
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [LXAZCL2] C:\WINDOWS\SYSTEM\LXAZCL2.EXE
O4 - HKCU\..\Run: [AIM] C:\PROGRAM FILES\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Speed Typing] "C:\PROGRAM FILES\INVENTION PILOT\SPEED TYPING\STYPING.EXE"
O4 - HKCU\..\Run: [MAPIX] C:\MY DOCUMENTS\MEBELPOSSIBLEMALWARE090904\MAPIX.EXE
O4 - Startup: Sprint FastConnect virtual assistant.lnk = C:\Program Files\Sprint Virtual Assistant\bin\matcli.exe
O4 - Startup: Compaq Knowledge Center.lnk = C:\Program Files\Compaq Knowledge Center\bin\silent.exe
O4 - Startup: Internet Call Manager.LNK = C:\Program Files\Internet Call Manager\ICM.EXE
O4 - Startup: Uninstall Internet Call Manager.LNK = C:\Program Files\Internet Call Manager\UninstallICM.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Startup: WordWeb.lnk = C:\Program Files\WordWeb\wweb32.exe
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program (file:///C:Program) Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program (file:///C:Program) Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsearch.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmtrans.html
O8 - Extra context menu item: &WordWeb... - res://C:\WINDOWS\wweb32.dll/lookup.html
O9 - Extra button: Translate - {06FE5D05-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avbabelfish&c=3c00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: AV &Translate - {06FE5D05-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avbabelfish&c=3c00&LC=0409 (file missing)
O9 - Extra button: (no name) - {06FE5D02-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avlinksearch&c=3c00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: &Find Pages Linking to this URL - {06FE5D02-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avlinksearch&c=3c00&LC=0409 (file missing)
O9 - Extra button: (no name) - {06FE5D03-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avhostsearch&c=3c00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: Find Other Pages on this &Host - {06FE5D03-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avhostsearch&c=3c00&LC=0409 (file missing)
O9 - Extra button: (no name) - {06FE5D04-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=altavista&c=3c00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: AV Live - {06FE5D04-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=altavista&c=3c00&LC=0409 (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0411.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0411.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\AIM\AIM.EXE
O12 - Plugin for .tif: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin5.dll
O16 - DPF: {B33CCD56-0909-42C9-8A88-8976F66B8BF2} (AOL YGP Picture Finder Tool) - http://pak02.pictures.aol.com/ygp/aol/plugin/upload/YGPPicFinder.1.0.9.9.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://usercenter.cox.net/rsuite/sdccommon/download/tgctlcm.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
O21 - SSODL: AUHook - {BCBCD383-3E06-11D3-91A9-00C04F68105C} - C:\WINDOWS\SYSTEM\AUHOOK.DLL

[mebel]

Dear AnnMarie,

If I missed anything please let me know.

Sincerely,

Mebel:blush:

[AnnMarie]

Hi mebel, the beast created a startup from the folder you created to send to me although I dont think it's running. Let's fix it though.

Close Internet Explorer and all open windows and run Hijack This again. Check the below entries and click on Fix Checked.

O4 - HKCU\..\Run: [MAPIX] C:\MY DOCUMENTS\MEBELPOSSIBLEMALWARE090904\MAPIX.EXE

When you have done this, boot into Safe Mode (restart your PC and tap F8 as it restarts), make sure that you can view hidden files and folders (http://www.xtra.co.nz/help/0,,4155-1916458,00.html), and run a search for MEBELPOSSIBLEMALWARE090904 folder and delete it.

Reboot and post a new log. Once you get a clean bill of health, it would be a good idea to disable and re-enable System Restore to flush your restore points. See instructions here (http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001012513122239?OpenDocument&src=sec_doc_namThis).

[mebel]

;) I will take care of it and get back to you.

Sincerely,

Mebel

[mebel]

Logfile of HijackThis v1.98.0
Scan saved at 9:06:58 AM, on 9/11/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\PCTVOICE.EXE
C:\WINDOWS\SYSTEM\HIDSERV.EXE
C:\PROGRAM FILES\COMMON FILES\ADAPTEC SHARED\CREATECD\CREATECD50.EXE
C:\PROGRAM FILES\ROXIO\EASY CD CREATOR 5\DIRECTCD\DIRECTCD.EXE
C:\PROGRAM FILES\BROADJUMP\CLIENT FOUNDATION\CFD.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKUFIND.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\PROGRAM FILES\NCH SWIFT SOUND\TYPECHARGE\TCHARGE.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\PROGRAM FILES\AIM\AIM.EXE
C:\PROGRAM FILES\INVENTION PILOT\SPEED TYPING\STYPING.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\LEXPPS.EXE
C:\PROGRAM FILES\SPRINT VIRTUAL ASSISTANT\BIN\MPBTN.EXE
C:\PROGRAM FILES\INTERNET CALL MANAGER\ICM.EXE
C:\PROGRAM FILES\WORDWEB\WWEB32.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://webmail.pas.earthlink.net/wam/index.jsp?x=-546488800
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.sprint.earthlink.net
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN0\YCOMP5_3_12_0 .DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN0\YCOMP5_3_12_0 .DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
O4 - HKLM\..\Run: [Tray Temperature] C:\PROGRAM FILES\AWS\MINIBUG\MINIBUG.EXE 1
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp3\winampa.exe"
O4 - HKLM\..\Run: [AttuneSysTray] C:\PROGRA~1\AVEO\ATTUNE\Bin\Attune_st.exe
O4 - HKLM\..\Run: [CreateCD50] "C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe" -r
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [MotiveMonitor] C:\Program Files\Motive\motmon.exe
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [TypeChargeRun] C:\PROGRAM FILES\NCH SWIFT SOUND\TYPECHARGE\TCHARGE.EXE /logon
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [LXAZCL2] C:\WINDOWS\SYSTEM\LXAZCL2.EXE
O4 - HKCU\..\Run: [AIM] C:\PROGRAM FILES\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Speed Typing] "C:\PROGRAM FILES\INVENTION PILOT\SPEED TYPING\STYPING.EXE"
O4 - Startup: Sprint FastConnect virtual assistant.lnk = C:\Program Files\Sprint Virtual Assistant\bin\matcli.exe
O4 - Startup: Compaq Knowledge Center.lnk = C:\Program Files\Compaq Knowledge Center\bin\silent.exe
O4 - Startup: Internet Call Manager.LNK = C:\Program Files\Internet Call Manager\ICM.EXE
O4 - Startup: Uninstall Internet Call Manager.LNK = C:\Program Files\Internet Call Manager\UninstallICM.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Startup: WordWeb.lnk = C:\Program Files\WordWeb\wweb32.exe
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program (file:///C:Program) Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program (file:///C:Program) Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsearch.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmtrans.html
O8 - Extra context menu item: &WordWeb... - res://C:\WINDOWS\wweb32.dll/lookup.html
O9 - Extra button: Translate - {06FE5D05-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avbabelfish&c=3c00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: AV &Translate - {06FE5D05-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avbabelfish&c=3c00&LC=0409 (file missing)
O9 - Extra button: (no name) - {06FE5D02-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avlinksearch&c=3c00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: &Find Pages Linking to this URL - {06FE5D02-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avlinksearch&c=3c00&LC=0409 (file missing)
O9 - Extra button: (no name) - {06FE5D03-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avhostsearch&c=3c00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: Find Other Pages on this &Host - {06FE5D03-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avhostsearch&c=3c00&LC=0409 (file missing)
O9 - Extra button: (no name) - {06FE5D04-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=altavista&c=3c00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: AV Live - {06FE5D04-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=altavista&c=3c00&LC=0409 (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0411.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0411.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\AIM\AIM.EXE
O12 - Plugin for .tif: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin5.dll
O16 - DPF: {B33CCD56-0909-42C9-8A88-8976F66B8BF2} (AOL YGP Picture Finder Tool) - http://pak02.pictures.aol.com/ygp/aol/plugin/upload/YGPPicFinder.1.0.9.9.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://usercenter.cox.net/rsuite/sdccommon/download/tgctlcm.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
O21 - SSODL: AUHook - {BCBCD383-3E06-11D3-91A9-00C04F68105C} - C:\WINDOWS\SYSTEM\AUHOOK.DLL

[AnnMarie]

Hi mebel, your log looks fine now. Any further problems?

[AnnMarie]

mebel's latest log.

Logfile of HijackThis v1.98.0
Scan saved at 3:11:27 PM, on 9/12/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\PCTVOICE.EXE
C:\WINDOWS\SYSTEM\HIDSERV.EXE
C:\PROGRAM FILES\COMMON FILES\ADAPTEC SHARED\CREATECD\CREATECD50.EXE
C:\PROGRAM FILES\ROXIO\EASY CD CREATOR 5\DIRECTCD\DIRECTCD.EXE
C:\PROGRAM FILES\BROADJUMP\CLIENT FOUNDATION\CFD.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKUFIND.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\NCH SWIFT SOUND\TYPECHARGE\TCHARGE.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT MANAGER\VIEWMGR.EXE
C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\PROGRAM FILES\AIM\AIM.EXE
C:\PROGRAM FILES\INVENTION PILOT\SPEED TYPING\STYPING.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\INTERNET CALL MANAGER\ICM.EXE
C:\WINDOWS\SYSTEM\LEXPPS.EXE
C:\PROGRAM FILES\WORDWEB\WWEB32.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\PROGRAM FILES\SPRINT VIRTUAL ASSISTANT\BIN\MPBTN.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://webmail.pas.earthlink.net/wam/index.jsp?x=-546488800
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.sprint.earthlink.net
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN0\YCOMP5_3_12_0 .DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN0\YCOMP5_3_12_0 .DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
O4 - HKLM\..\Run: [Tray Temperature] C:\PROGRAM FILES\AWS\MINIBUG\MINIBUG.EXE 1
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp3\winampa.exe"
O4 - HKLM\..\Run: [AttuneSysTray] C:\PROGRA~1\AVEO\ATTUNE\Bin\Attune_st.exe
O4 - HKLM\..\Run: [CreateCD50] "C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe" -r
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [MotiveMonitor] C:\Program Files\Motive\motmon.exe
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [TypeChargeRun] C:\PROGRAM FILES\NCH SWIFT SOUND\TYPECHARGE\TCHARGE.EXE /logon
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [LXAZCL2] C:\WINDOWS\SYSTEM\LXAZCL2.EXE
O4 - HKCU\..\Run: [AIM] C:\PROGRAM FILES\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Speed Typing] "C:\PROGRAM FILES\INVENTION PILOT\SPEED TYPING\STYPING.EXE"
O4 - Startup: Sprint FastConnect virtual assistant.lnk = C:\Program Files\Sprint Virtual Assistant\bin\matcli.exe
O4 - Startup: Compaq Knowledge Center.lnk = C:\Program Files\Compaq Knowledge Center\bin\silent.exe
O4 - Startup: Internet Call Manager.LNK = C:\Program Files\Internet Call Manager\ICM.EXE
O4 - Startup: Uninstall Internet Call Manager.LNK = C:\Program Files\Internet Call Manager\UninstallICM.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Startup: WordWeb.lnk = C:\Program Files\WordWeb\wweb32.exe
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsearch.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmtrans.html
O8 - Extra context menu item: &WordWeb... - res://C:\WINDOWS\wweb32.dll/lookup.html
O9 - Extra button: Translate - {06FE5D05-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avbabelfish&c=3c00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: AV &Translate - {06FE5D05-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avbabelfish&c=3c00&LC=0409 (file missing)
O9 - Extra button: (no name) - {06FE5D02-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avlinksearch&c=3c00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: &Find Pages Linking to this URL - {06FE5D02-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avlinksearch&c=3c00&LC=0409 (file missing)
O9 - Extra button: (no name) - {06FE5D03-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avhostsearch&c=3c00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: Find Other Pages on this &Host - {06FE5D03-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=avhostsearch&c=3c00&LC=0409 (file missing)
O9 - Extra button: (no name) - {06FE5D04-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=altavista&c=3c00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: AV Live - {06FE5D04-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirectors/presario/srchredir.dll?s=altavista&c=3c00&LC=0409 (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0411.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0411.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\AIM\AIM.EXE
O12 - Plugin for .tif: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin5.dll
O16 - DPF: {B33CCD56-0909-42C9-8A88-8976F66B8BF2} (AOL YGP Picture Finder Tool) - http://pak02.pictures.aol.com/ygp/aol/plugin/upload/YGPPicFinder.1.0.9.9.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://usercenter.cox.net/rsuite/sdccommon/download/tgctlcm.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
O21 - SSODL: AUHook - {BCBCD383-3E06-11D3-91A9-00C04F68105C} - C:\WINDOWS\SYSTEM\AUHOOK.DLL

The log still looks fine mebel. Are you having problems? If so, please give us as much detail as possible.

[mebel]

Thanks for all your support, AnnMarie.

Sincerely,

Mebel :wave:

[great_dame]

I would like to thank the person who suggested the troubleshooting for this problem, as I had the same annoyance at startup. After running the requested program, I eyeballed the results and compared it to commands that were suggested for fixing, and was able to prevent the error message from coming back.

Thank you, very much! :rotflmao:

[AnnMarie]

You are very welcome mebel and I'm pleased that we were able to help you too great dame. :D