willhearne
September 10th, 2004, 02:03 AM
Hi there!
I hope someone can help with my problem. I don't know what else to do. Living in a remote part of Scotland, I am never likely to recieve ADSL and so was very excited to have ISDN installed. However, it onlt worked intermittently for a week or so until an engineer came to fix it.
It turns out that there was a fault with the box and to make matters worse the original engineer who installed the faulty box, gave me an old driver disk. The engineer who discovered these faults gave me the current disk and told me to uninstall the previous drivers and use the new disk.
So there we are, I place the disk in and come to an abrupt halt at the first hurdle during the 'Found New Hardware Wizard', when inserting the USB cable. It claims that although the drivers were installed, there may be an error. Looking in the Device Manager confirms this with the USB device holding onto an exclamation mark for dear life. If I enquire further I receive this:
The drivers for this device are not installed. (Code 28)
Now I have found some articles which refer to this problem and they suggest that I remove the 'offending' driver from the WINNT/inf file (Not the correct one) before repeating the new driver installation and choosing/forcing the correct one (from the installation CD). Needless to say it doesn't work.
Am I doomed to dial up for the rest of my days and reconsider my line of work in graphics or should I move to smelly London and lease a big fat pipe?
I hope you can help. I can offer a Gmail account in return, if you haven't already got them coming out of your ears.
Cheers
Will
I hope someone can help with my problem. I don't know what else to do. Living in a remote part of Scotland, I am never likely to recieve ADSL and so was very excited to have ISDN installed. However, it onlt worked intermittently for a week or so until an engineer came to fix it.
It turns out that there was a fault with the box and to make matters worse the original engineer who installed the faulty box, gave me an old driver disk. The engineer who discovered these faults gave me the current disk and told me to uninstall the previous drivers and use the new disk.
So there we are, I place the disk in and come to an abrupt halt at the first hurdle during the 'Found New Hardware Wizard', when inserting the USB cable. It claims that although the drivers were installed, there may be an error. Looking in the Device Manager confirms this with the USB device holding onto an exclamation mark for dear life. If I enquire further I receive this:
The drivers for this device are not installed. (Code 28)
Now I have found some articles which refer to this problem and they suggest that I remove the 'offending' driver from the WINNT/inf file (Not the correct one) before repeating the new driver installation and choosing/forcing the correct one (from the installation CD). Needless to say it doesn't work.
Am I doomed to dial up for the rest of my days and reconsider my line of work in graphics or should I move to smelly London and lease a big fat pipe?
I hope you can help. I can offer a Gmail account in return, if you haven't already got them coming out of your ears.
Cheers
Will