Shutdown and start up error

[DuffY86]

hi guys,

I have noticed this problem today when i tried to shutdown my computer:

2 errors come up:

"Mmtask has caused an error in IPHLPAPI.DLL.Mmtask will now close"

AND

"Msgsrv32 has caused an error in IPHLPAPI.DLL" "Ignore or Close"

could you please help me out.
thanks
Duffy

[ogilby]

Try Going to control panel >> folder options >> click the "view tab"

Put a dot next to "show hidden files and folders"

Uncheck, hide file extesions for known file types.

Uncheck, "hide protected operating system files"

Then go to Start >> Run >> type, msconfig and click the "Extract File" button.

In "specify the system file you would like to restore" put, IPHLPAPI.DLL >> click Start.

In "Restore from" put, C:\WINDOWS\OPTIONS\INSTALL

Or failing that:

C:\WINDOWS\OPTIONS\CABS

In "Save file in" put,
C:\Windows\System

Click Ok, Now when it asks you to overwrite and save the original file, say yes. It will put the original IPHLPAPI.DLL file in MSconfig Backups.

Does that work ?

If not, try doing the same only instead of putting IPHLPAPI.DLL put, MMTASK.TSK

That's MMTASK.TSK Now. All you've done is replaced the two files that were generating an error message and replaced them with new versions. You have the Backups for them both so they are easy enough to swap back if need be.

[DuffY86]

hi alan,

thanks for your reply but i took a short cut

i just restored it to the previous day and that solved my prob.
thanks again man for the reply.

maybe it can help someone with a similar problem who doesnt have system restore.

Duffy.