Explorer has caused an error in KERNEL32.DLL.

[AmyLynn]

Starting last week every time I try to open IE, I receive the message "Explorer has caused an error in <unknown>. Explorer will now close." Sometimes <unknown> is replaced by KERNEL32.DLL. I've tried to search for possible solutions, but nothing is able to get rid of it. I've used both SpyBot and Ad-aware without any success. Unfortunately, not being the only one to use this computer I cannot begin to determine what may have cause it. Any help is greatly appreciated.

[Tweaker]

Hi Amy, welcome to the community!

Are you running the latest I.E.?

This link (http://www.generation.net/~hleboeuf/errkrn32.htm) might help shed some light on this particular error.

[AmyLynn]

Yes, I'm running IE6. I redownloaded it, even though I knew Explorer was not the same thing as IE. Figured what the heck.

[Tweaker]

Check out that link I posted above in my other post and see if that helps.

[AmyLynn]

I going to looks through the Kernel links, but usually the Explorer error states that it has caused an error in <unknown>. The Kernel is secondary and does not always show up.

[Tweaker]

Hi again Amy, you might want to try running Hijack This (http://www.cybertechhelp.com/html/downloads/download.php/id/40) and post your log in the Safety Forum. (http://www.cybertechhelp.com/forums/forumdisplay.php?f=25)

[AmyLynn]

I've posted my HijackThis log here (http://www.cybertechhelp.com/forums/showthread.php?t=50151). Any help is greatly appreciated.

[Tweaker]

Ok Amy good, that's not one of my fields of specialty but we have the best people here when it comes to safety issues, someone will be along soon to help you in that forum good luck! ;)

[AmyLynn]

This issue has been fixed thanks to AnnMarie. Here is the link to the thread going over the issue for those experiencing the same thing: http://www.cybertechhelp.com/forums/showthread.php?p=265275&posted=1

Apparently it was due to Internet Keyword, which I had seen on my computer for some time, but knew not what it did.

Thanks to everyone here for theie assistance.

[Tweaker]

Happy to hear you got everything back to normal Amy, good luck! ;)