Lesley Monty
September 24th, 2004, 01:10 PM
Can someone please try and help a maiden in distress!! See Hijack Log although SP2 has now been installed but I still have the same problems in trying to access a particular website namely www.qvcuk.com (http://www.qvcuk.com) the page won't load at all although I can access everything else. What could be the problem. We are using Broadband through a Zyxel Presitge 600 router with 6/7 computers attached to a small hub and all computers are the same, they won't let access to this site. Cheers and hope to hear from someone soon.
Lesley Monty:upset:
Logfile of HijackThis v1.98.0
Scan saved at 16:25:14, on 08/10/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis1 .exe
C:\Program Files\Picasa\PicasaMediaDetector.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Lesley\Desktop\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.dogpile.com/info.dogpl.toolbar/dog/forms/search.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.dogpile.com/info.dogpl/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.dogpile.com/info.dogpl.toolbar/dog/forms/search.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.dogpile.com/info.dogpl/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.dogpile.com/info.dogpl.toolbar/dog/forms/search.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.dogpile.com/info.dogpl.toolbar/dog/forms/search.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.dogpile.com/info.dogpl.toolbar/
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.dogpile.com/info.dogpl.toolbar/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer
O2 - BHO: Implements Jammer - {09F0F280-FB9A-481B-B69A-CB00DC44D027} - C:\PROGRA~1\Advanced Searchbar\PopupJammer.dll
O2 - BHO: WebBar Class - {77712A64-F30B-47C8-A363-CDA1CEC7DC1B} - C:\PROGRA~1\Advanced Searchbar\ADVANCEDBAR.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [System Sentry] C:\PROGRA~1\Easy Desk Utilities\NT System Sentry\Protect.exe protect
O4 - HKLM\..\Run: [pdfFactory Dispatcher v1] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis1 .exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [fml] C:\WINDOWS\fml.exe
O4 - HKLM\..\Run: [LifeScape Media Detector] C:\Program Files\Picasa\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [A-ToolBar] C:\Program Files\A-ToolBar\AToolBar.exe s
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] C:\Program Files\MSN Messenger\msnmsgr.exe /background
O4 - HKCU\..\Run: [PopupJammer] C:\PROGRAM FILES\ADVANCED SEARCHBAR\JAMMER.EXE
O4 - Global Startup: Hays DX Address Plus.lnk = C:\Program Files\Hays DX Address Plus\APlus.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar3.dll/cmsearch.html
O8 - Extra context menu item: AccountLogon - C:\WINDOWS\al-popup-lesley.html
O8 - Extra context menu item: Add to White List - C:\PROGRAM FILES\ADVANCED SEARCHBAR\addtolist.js
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar3.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar3.dll/cmcache.html
O8 - Extra context menu item: Delete from White List - C:\PROGRAM FILES\ADVANCED SEARCHBAR\delfromlist.js
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar3.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar3.dll/cmtrans.html
O20 - AppInit_DLLs: wbsys.dll
Lesley Monty:upset:
Logfile of HijackThis v1.98.0
Scan saved at 16:25:14, on 08/10/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis1 .exe
C:\Program Files\Picasa\PicasaMediaDetector.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Lesley\Desktop\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.dogpile.com/info.dogpl.toolbar/dog/forms/search.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.dogpile.com/info.dogpl/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.dogpile.com/info.dogpl.toolbar/dog/forms/search.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.dogpile.com/info.dogpl/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.dogpile.com/info.dogpl.toolbar/dog/forms/search.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.dogpile.com/info.dogpl.toolbar/dog/forms/search.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.dogpile.com/info.dogpl.toolbar/
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.dogpile.com/info.dogpl.toolbar/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer
O2 - BHO: Implements Jammer - {09F0F280-FB9A-481B-B69A-CB00DC44D027} - C:\PROGRA~1\Advanced Searchbar\PopupJammer.dll
O2 - BHO: WebBar Class - {77712A64-F30B-47C8-A363-CDA1CEC7DC1B} - C:\PROGRA~1\Advanced Searchbar\ADVANCEDBAR.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [System Sentry] C:\PROGRA~1\Easy Desk Utilities\NT System Sentry\Protect.exe protect
O4 - HKLM\..\Run: [pdfFactory Dispatcher v1] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fppdis1 .exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [fml] C:\WINDOWS\fml.exe
O4 - HKLM\..\Run: [LifeScape Media Detector] C:\Program Files\Picasa\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [A-ToolBar] C:\Program Files\A-ToolBar\AToolBar.exe s
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] C:\Program Files\MSN Messenger\msnmsgr.exe /background
O4 - HKCU\..\Run: [PopupJammer] C:\PROGRAM FILES\ADVANCED SEARCHBAR\JAMMER.EXE
O4 - Global Startup: Hays DX Address Plus.lnk = C:\Program Files\Hays DX Address Plus\APlus.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar3.dll/cmsearch.html
O8 - Extra context menu item: AccountLogon - C:\WINDOWS\al-popup-lesley.html
O8 - Extra context menu item: Add to White List - C:\PROGRAM FILES\ADVANCED SEARCHBAR\addtolist.js
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar3.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar3.dll/cmcache.html
O8 - Extra context menu item: Delete from White List - C:\PROGRAM FILES\ADVANCED SEARCHBAR\delfromlist.js
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar3.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar3.dll/cmtrans.html
O20 - AppInit_DLLs: wbsys.dll