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pc/5
January 31st, 2002, 06:36 PM
How does one uninstall & reinstall outlook express in xp home ed.? My daughters email is all screwed up..It disconnects itself from her ISP constantly & all the settings are correct..They have been checked & rechecked..She can get on the net w/ her browser..She was told to uninstall/reinstall outlook...(By Dell tech but they want $30.00 to tell her how to do it) She has virtually no pc experience so I need some step by step way to tell her by telephone.. :confused: Thanks for any help!

smurfy
February 2nd, 2002, 04:25 AM
Hi there.
Step 1)
Start > Settings > Control Panel
Add/Remove programs
Find MS Internet Explorer & Internet Tools
Click Add/Remove
Select "Repair".

pc/5
February 5th, 2002, 06:26 PM
hello smurfy..I already went there..That is part of the problem..No internet tools are shown? (She isn't using msn) It shows msn/networking services/indexing/etc. but no internet options..Is this hidden? She is using home edition..