Message Saying OUT OF SCAN RANGE

[maclost]

Hi all. I'm having a problem with one of the Dell computers at our school that I partitioned and formated. It was working fine then the teacher's son tried to install a game and it froze up.
They shut it off at the power button and tried to restart it that way. When it rebooted it said your computer was shut improperly and needs to scan for errors. Then on the screen in the middle it says in big bold letters, OUT OF SCAN RANGE
What does this mean and what should I do?

Thank You

[Miz]

It usually means that the resolution, color quality and/or refresh rate is set higher than the monitor can handle.

Boot it into Safe Mode and set the resolution, color quality and refresh rate pretty low. Even if it's already set to a low resolution, make sure the color quality and refresh rate is also set as low as it will go.

Then boot back into normal mode and reset things to where they need to be.

Evidently, the game requires a higher resolution/color quality than that monitor or video card can handle...but most likely the monitor.

So the kid with the game will either have to see if the game has options to set the resolution lower or he'll have to quit trying to play that game on that computer.

[maclost]

Thanks Miz. I figured it had something to do w/ the config settings on the game. People seem to think you can just put anything in a computer w/o reading the required specs.