PDA

View Full Version : Outlook Express running very slow


rspies
December 30th, 2000, 09:56 PM
I'm new to Cyberhelp, so please forgive me if I'm not giving enough information, or too much!

When I try to open Outlook Express 5, it takes nearly 3 minutes to open. I can't figure out what's going on. There is a long delay for the splash screen, and a long delay for the app to open. Once I'm in, downloading e-mail is fine, but doing other things like exporting the address book, switching identities, or even opening a saved e-mail takes forever. All other programs on my PC (including other e-mail programs) run fine... even while I'm waiting for Outlook Express.

It seems to have started about the same time I installed Norton Internet Security. I've disabled NIS, and have now uninstalled it, and nothing seems to work. I've also uninstalled and reinstalled Outlook Express, and reinstalled Windows 98 in case something goofy was happening there.

This has happened before, but only while I had Netscape open. It was fine with IE. I uninstalled Netscape, and haven't had any more problems until recently.

I'm ready to quit using Outlook Express, but my wife really likes it, so I'd like to find a solution.

Background info:
System: HP Celeron 466 w/192M Ram
Internet Connection: AT&T Broadband
I'm using Windows 98, IE5.5, Outlook Express 5

Any help is greatly appreciated. Thank you!
Rob

lufbra
December 31st, 2000, 01:07 AM
Hey there Rspies, nice to see you here!!

Like you, I have Outlook Express and have AT and T Broadband cable ISP! I do find that Outlook Express can sometimes be very slow at loading anything from time to time, and if this goes on for too long I give the cable server a call, and find that nine times out of ten they leave a voice message saying they are having problems, and that they are working on it!! If you find this to be the problem, all you can do is grin and bear it all!! Other than that, I have no problems with OE, in fact I like it very much!! Ireally have no other suggestions as to solving the problem, other than maybe the possibility that you have a lot of files left in OE, that could be cleaned out. No doubt someone else will come along and add anymore solutions if there are any

I hope this helps somewhat, and that you let us know how you get on with it.

Good luck.

Dave.