concw
November 22nd, 2004, 04:37 PM
i have a computer running win 2000 sp4. 512ram 12gig available hard disk space.
once a week i recieve a blue screen with an error 'multiple irp complete requests stop 0x00000044, i then reboot and login, after this i recieve an error driver_irql_not_less_or_equal 0x000000d1. ive tried to reinstall sp4 but this has made no difference.. any ideas
thanks
Concw
Murf
November 22nd, 2004, 04:45 PM
The Stop 0xD1 message indicates that the system attempted to access pageable memory using a kernel process IRQL that was too high. Drivers that have used improper addresses typically cause this error.
Interpreting the Message
This Stop message has four parameters:
Memory referenced.
IRQL at time of reference.
Type of access (0x00000000 = read operation, 0x00000001 = write operation).
Address that referenced memory.
Stop 0xD1 messages can occur after installing faulty drivers or system services. If a driver is listed by name, disable, remove, or roll back that driver to confirm that this resolves the error. If so, contact the manufacturer about a possible update. Using updated software is especially important for backup programs, multimedia applications, antivirus scanners, DVD playback, and CD mastering tools.
Also read THIS (http://support.microsoft.com/kb/816036)
concw
November 23rd, 2004, 12:41 PM
Thanks for that.
the website link that you provided pointed to a hotfix that needed to be installed, however this hotfix is included in sp4 which i already have.
however i looked for the two files that it suggested updating, rdbss.sys and mrxsmb.sys, in the search i found the uptodate files as well as two old files from 1999 that seemed to belong to an nt service pack. these files were not found in any of the other computers in the office so i deleted them. i hope this solves the problem?!!
Thanks
Concw