SHDOCLC.DLL error w/Internet Explorer and ME

aat4200 · #1 December 12th, 2001, 12:02 AM

Every time i open internet explorer, it brings up an error message at bottom of screen referring to the SHDOCLC.DLL file and says there is a DNSerror. Whats up with that, I'm connected to the server because my connection status shows some bits received and sent, but i cant get pages to come up in IE.

maxximilian · #2 December 12th, 2001, 01:24 AM

Hi aat4200

What version of Internet Explorer are you using? Have you tried running the internet explorer repair tool? The SHDOCLC.DLL error seems to be a Microsoft dirty little secret. You won't find much at their knowledge base on this one.

There are unsupported patches on the net, but I would first try the repair tool if you haven't done so.

I'll keep this question here for now, but this is more likely a browser issue rather than ME. If we don't get it solved here, I will move this question to the browser forum.

aat4200 · #3 December 12th, 2001, 11:43 PM

TO use the IE repair tool, you go to add/remove programs right? My IE doesnt show up in the list when i go there so i couldnt run it. If thats not the right way to get to repair it, could you please inform me how. Oh by the way im running version 5.5

maxximilian · #4 December 13th, 2001, 01:52 AM

Yes, that is where you would normally go to get to the repair tool. Unfortunately you have stumbled onto another Microsoft boo-boo. Sometimes IE doesn't want to appear on the programs list. Lets try this and see if we can bypass this step:

Click the start button, then "run". In the box that shows, put the line below in there EXACTLY, and hit OK.

rundll32 setupwbv.dll,IE5Maintenance "C:\Program Files\Internet Explorer\Setup\ SETUP.EXE" /g "C:\WINDOWS\IE Uninstall Log.Txt"

Hopefully you will get a little box appear that has three options. "Repair internet explorer" is one of them. Click it and then OK.

BTW....have you gotten any of the service packs for IE 5.5?

Theoran · #5 December 13th, 2001, 02:26 AM

A little FYI,

By default, Windows ME doesn't put IE 5.5 in the add and remove programs. You have to have installed IE 6, or one of IE 5.5's service packs before you will see IE in add and remove programs.

aat4200 · #6 December 17th, 2001, 02:33 AM

ok, i got the dailog box with the 3 choices, BUT i was only able to check the first one(Add a component). The other 2 were on there but i couldnt check them.

maxximilian · #7 December 21st, 2001, 03:59 AM

aat4200,

Not sure how to proceed with this one now, but pretty sure this is a browser issue rather than a windowsME issue. I am going to move this question to the browser forums and maybe we can get you some more specialized help on this problem.

Steven.Bentley · #8 December 21st, 2001, 07:48 PM

hi aat4200

It may be worth trying an upgrade to IE6, which might fix the offending DLLs.

flyguy051 · #9 October 13th, 2005, 06:28 AM

I see this topic is four years old, but I don't see a resolution and I'm having the exact same issue with my older laptop with ME. I have tried the same things that were suggested here with the same results.
I was attempting to load a wireless card on the laptop and when I thought I was done I would attempt to go online only to get this errror. I could recover the machine by doing a restore to an earlier date. This would get me connectivity through my modem and a hardwire cable card, but somewhere along the line I did something that no longer shows me any earlier restore dates. So I now have no connection ability.
As others have done I can ping the internet at 4.2.2.2 and get a positive response, but when I try yahoo.com, the ping fails.
If I can't find an easier solution I may have Microsoft send me a cd of IE 6, or I may just reformat the harddrive and see if I get enough space to install XP. The laptop only has a 4 gig hard drive.
Any help would be appreciated. Thanks.