PDA

View Full Version : Outlook Express reinstalled by mistake. New one is different


slocreate
December 10th, 2004, 02:17 AM
I inadvertently reinstalled Outlook Express. It doesn't look the same. And it won't let me send/receive. I called Dell, they couldn't help me. They don't handle software problems. I called Microsoft and they want $35.00 Does anyone know how I can get my other version back and successfully send/receive again?:(

lufbra
December 10th, 2004, 03:34 AM
Welcome to CTH. :)

Are you getting errors when sending mails?

In your OE Tools/Accounts/Email Address/Properties/Secure have you "checked on" the "My Server Requires Authentication"?

Is the POP3 server and SMTP server correct?

Byte Boy
December 10th, 2004, 03:40 AM
I'm surprised OE alowed you to reinstall it.....any case it shouldn't matter. Try going into your account properties and re-enter your POP3 and SMTP fields that were provided to you by your Internet Service Provider (ISP).

Click Tools >> Accounts >> Mail tab >> Then click the Propeties button >> Click the Server tab then re-enter POP3 and SMTP fields correctly.

This may be the solution, but you said that you reinstalled OE. Do you mean that you upgraded OE to a newer version or created a new email account?

More details can help

Peace