Internet problems

adri_chii · #1 December 26th, 2004, 04:00 AM

Hi
About 4 days ago ive been having trouble connecting to this one site. I never had problems before. All others sites work fine. I cant connect to the site's ftp either. It keeps timing out when i ping. I thought maybe the site was down....but nobody else was having that problem. So i tried to connect with a proxy and it worked.

Does anyone know what the problem could be? I dont wanna use the proxy.

**AnnMarie** · #2 December 26th, 2004, 05:00 AM

Welcome to CTH adri_chii. Can you post a link please.

adri_chii · #3 December 26th, 2004, 05:39 AM

you mean the site i'm trying to reach? It's y-hosting.net.

Thank you so much ^^

**AnnMarie** · #4 December 26th, 2004, 05:44 AM

So is this the link that you cannot connect to http://www.y-hosting.net/ ?

adri_chii · #5 December 26th, 2004, 06:33 AM

yes...sorry that's what i meant

**AnnMarie** · #6 December 26th, 2004, 06:54 AM

Check to make sure that your firewall is not blocking the site (disable it) and if it is not causing the problem, open Windows Explorer and navigate to C:\Windows\System32\Drivers etc. Look for a file named hosts and open it with Notepad. See if there is a reference to site that you cannot access. It will look like this:

127.0.0.1 Local Host
127.0.0.1 www.y-hosting.net

If you find any entries in your hosts file that reference the site that you cannot access, delete the line/s, save the changes, open IE and try again (dont remove the Local Host line though).

Let us know how you get on.

adri_chii · #7 December 26th, 2004, 07:56 AM

it only says:

127.0.0.1 Local Host

there's nothing under it. I dunno if it helps, but when i try to get into the site's ftp (i use smartFTP) , with no firewall, i get this:

A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.

with firewall i get this:

An established connection was aborted by the software in your host machine

I also have a router installed....in case you need to know ^^;

thanks again!

**AnnMarie** · #8 December 26th, 2004, 09:33 AM

Are you running Norton, it has been responsible for a number of these issues recently. Disabling it is not sufficient, the fix is to uninstall it.

If that doesnt help, try contacting the Webmaster and see if he/she can offer a suggestion, perhaps they are blocking your IP if you can surf by proxy.

adri_chii · #9 December 27th, 2004, 01:09 AM

I contacted the site owner and he told me to do a nslookup on command prompt...this is what i got:

***Can't find server name for address 192.xxx.x.x: Non-existant domain
***Default servers are not available
Server: Unknown
Address: 192.xxx.x.x

Name: zero.acitia.com
Address: 66.98.170.21

um..maybe i should contact my ISP?

thanks for the suggestions

**AnnMarie** · #10 December 27th, 2004, 02:01 AM

Sure, talk to your ISP and see what they say. In the meantime, I'll transfer your topic to the Internet Forum. Someone else may have an idea.

adri_chii · #11 December 29th, 2004, 03:28 AM

the webmaster told me that name-server configuration appears to be broken but since it is returning the correct IP address for the server, I should be able to connect to it. but...I cant.

I called my isp and they told me it was probably a compability problem...that it probably wasnt on my end...that there's nothing wrong...

which doest make a lot of sense since i'm the only one that cant connect.

**AnnMarie** · #12 December 29th, 2004, 05:56 AM

This is not an area that I have any expertise in adri_chii so I'm afraid I will not be much help. I tried connecting via the IP address generated by nslookup and got a cPanel error "There is no website configured at this address"

Maybe try the webmaster again. This doesnt seem to be a straightforward issue.