IE6 Version Number Missing

[dlmerriam]

I am currently running a customized version of IE 6, SP1. Something has happened in the last few days and the version number is missing when I go "Help, About Internet Explorer". Consequently, programs like Outlook and Norton AntiVirus won't run. I get the error "you need IE 4.01 or greater to run this application." Internet Explorer seems to be running fine. All other programs seem ok as well. I found one reference to a problem with QuickBooks getting the same error. The suggested fix was to to make sure the application path was correct in the registry. It appears fine and retyping it didn't fix my problem.

Suggestions?

[degsy]

Welcome

Try this fix first
http://windowsxp.mvps.org/IEFIX.htm

[dlmerriam]

No luck. I know it makes reference to version empty but didn't fix it. Thanks for your help though.

[degsy]

try this
http://support.microsoft.com/default...b;en-us;164539

[renegade600]

If the previous link does not work, who customized msie?

[dlmerriam]

I guess I customized it. It just shows in update versions, SP1 and then a number of Q...... updates, then states that it is a customized version of Internet Explorer.

Not sure what this all means. Tried both fixes, no luck yet!

[degsy]

You edited the Registry and it doesnt show the change?

[LRI41]

Repair Internet Explorer 6

http://www.theeldergeek.com/repair_ie6.htm


A number of XP users have reported situations with Internet Explorer 6 becoming corrupted and reporting a number of different errors. While there is certainly no guarantee, the two procedures listed below have restored functionality to IE6 for many users experiencing problems.

Note: Both methods listed require that the Microsoft Windows XP CD-ROM be available.

Method 1: Microsoft Internet Explorer 6.x Repair for Windows XP

From the Start menu, select Run.
In the Open field, type sfc /scannow (Note: There is a space between sfc and /scannow)
Select the OK button.
Follow the prompts throughout the System File Checker process.
Reboot the computer when System File Checker completes.


Method 2: Microsoft Internet Explorer 6.x Repair for Windows XP

From the Start menu, select Search, select All Files and Folders.
Select More Advanced Options and place a checkmark beside Search Hidden Files and Folders option.
Ensure that Search System Folders and Search Subfolders are also checked.
In the All or Part of the File Name box, type ie.inf
In the Look In drop-down menu, select C: or the letter of the hard drive that contains the Windows folder.
Click the Search button.
In the search results pane, find the ie.inf file located in Windows\Inf folder.
Right click the ie.inf file and click Install on the context menu.
Reboot the computer when the file copy process is complete.



[langalist] LangaList Standard Edition 2002-03-14
Date: 3/13/2002 9:25:34 PM Pacific Standard Time
From: fred@langa.com

How To Clean-Install IE6 On XP

Reinstalling IE6 on XP can be a hassle because there's no easy way to
*un*install a version that's gone bad.

If you have good backups, of course, you can revert to a known-good
state. (See http://www.langa.com/backups/backups.htm ) But many people
still don't bother with backups. In that case, if your copy of IE6 goes
bad, you're stuck. If you try to download and install a clean copy, the
download wizard either doesn't provide the option, or chokes and says
(in effect) "Been there, done that."

The best solution is restoring your system to a known-good state via
backup, but if that option isn't available to you, try these links.

Microsoft has posted a generic registry-edit workaround at

http://support.microsoft.com/default...;EN-US;q304872
.

But users report that the Microsoft-sanctioned technique doesn't always
work, and have found other workarounds. You'll have to do some poking
around among the results returned by this link in order to find a
solution that matches your specific situation (there's no universal
answer, alas).

http://groups.google.com/groups?q=re...=Google+Search


In any case, it's good to know that an IE6 reinstall on XP is at least
possible, and that others have succeeded in doing just that.

[dlmerriam]

Thanks for everyone's help so far. Still haven't found the answer but trying. Have been to a number of other sites as well as Google groups but didn't find the answer yet. To answer Degsy question, yes, changes to the registry are happening, I guess I haven't found the right change yet. I am learning a bit more all the time. I should mention that I am running Win98SE on an old PII- 433 MHZ machine.

I went to the PCBugDoctor site http://pcbugdoctor.com/cpa/cpa.html and did a scan. It found 204 "errors" on my computer, I'm guessing mostly orphan dll's but they want $40 for 30 days to go past the scan. The money isn't the issue if it works, but I don't know anything about this outfit and afraid of creating more problems than fixing. Suggestions?

Thanks again for all your help.
Lyle :-))

[Spider]

mostly orphan dll's but they want $40 for 30 days

Tell them you downloaded Spybot for free and used the System Internals to fix your problems for free.

one certain function in Spybot (updated) will clean the registry.

In Spybot menu
Mode
Advanced mode
then on the left
Tools(button)
System Internals(click once)
then on top click Check
when it's finished
Fix selected problems
reboot