502 error on sites ending in .nm.ru

alien_mame · #1 February 20th, 2005, 12:51 AM

Hi,

Thanks for such a great site. I searched extensively, and I can't find anyone reporting this problem.

I am currently using AOL 9.0 (BB Gold), Windows XP SP2, McAfee Personal Firewall, Adaware SE 1.05, Spybot S & D 13 and pandavirus activescan.

I have been suffering this problem now for some months, and I have resorted to reformatting my hard drive and starting again. All to no avail!!!

The site I am particularly interested in is http://www.mahjonginmame.nm.ru/ which I can happily access from work. All of my friends across the globe can access the site, and the problem existed before I updated to SP2 (today).

I also did a simple google today "nm.ru", and I get the same error with every site I try with this appendix. I have found that the AOL live help people are about as useful as chocolate teapots, having spoken to 4 of them now.

I suspect that this may be a Browser/Firewall settings issue, but I've tried everything I can think of, again to no avail.

Any feedback/suggestions would be greatfully received.

TIA,

a_m.

**degsy** · #2 February 20th, 2005, 01:16 AM

If you have formatted then I would guess it is an ISP problem.

What is your setup? Cable/DSL? Router? Firewalls?

alien_mame · #3 February 20th, 2005, 01:33 AM

Cheers degsy,

I'm on ADSL BT Voyager modem. Just this machine!

Ta,

a_m.

**degsy** · #4 February 20th, 2005, 01:51 AM

You have other PC's on connecting to the same line without problems?

alien_mame · #5 February 20th, 2005, 01:54 AM

Hi degsy,

No just this one.

Cheers,

a_m.

**degsy** · #6 February 20th, 2005, 03:17 AM

Does your modem have a Config page?
Does it have MTU options?

alien_mame · #7 February 20th, 2005, 12:14 PM

Hi degsy,

I am unable to find a settings page for my DSL modem. It is an external modem, and there are two LAN ports, one of which I use very occasionally for data transfer from this machine. The second machine does not have internet access.

Cheers,

a_m.

**degsy** · #8 February 20th, 2005, 02:27 PM

It could be a restriction by your ISP.

**degsy** · #9 February 20th, 2005, 02:29 PM

also, do you have a proxy server setup in Internet Options?

alien_mame · #10 February 20th, 2005, 02:45 PM

Hi degsy,

I finally foung the DSL modem config, and all fields are protected, and no, I don't have a proxy server set up.

Cheers,

a_m.

**degsy** · #11 February 20th, 2005, 03:10 PM

What options are in the modem config?

Try visiting through a proxy
http://www.the-cloak.com/login.html

http://proxy.guardster.com/cgi-bin/n...2e6e6d2e72752f

alien_mame · #12 February 20th, 2005, 03:37 PM

Hi degsy,

The first proxy banned me, the second got me straight in. Thanks a lot.

Options on config as follows :

VPI: 0 VCI: 38

Encapsulation:

RFC 1483 IPoATM Bridged Encapsulation

Modulation: G.DMT

Cheers,

a_m.

alien_mame · #13 February 20th, 2005, 03:44 PM

Hi degsy,

I've been reading through my AOL live help chat logs, and it is now obvious that they cannot access the site either.

Cheers,

a_m.

Steven.Bentley · #14 February 20th, 2005, 06:06 PM

Certainly sounds like a routing/DNS issue with AOL if it's the whole domain you can't get to.

alien_mame · #15 February 20th, 2005, 08:19 PM

Thanx a lot guys, I am now able to access one of my favourite sites (upon which I am more dependant than my wife is on chocolate)!!!

I concur with you guys that it definitely is an AOL problem, and I will contact them with your findings. Just a pity that the live help chat agents didn't know that!!!

If I get a resolution from AOL, I will post the results.

Cheers again, and thanx for the help. Another happy customer!!!

a_m.