No signal from modem

Phumfeinz · #1 June 20th, 2005, 10:01 AM

Last wednesday, whilst surfing the internet looking at sites I always visit, I got disconnected. 'No biggie' I thought, this happens sometimes. All I do is turn off the computer for a moment, then back on.

Not this time though. I got the 'Limited or no connectivity' message for Local Area Network 2, and it stayed like that for a few hours. I decided to look around in the properties for anything that might have changed, and suddenly the modem loses it's signal completely. No green arrows anymore, just the yellow ones.

Thing is, our phone line got cut off months ago, but if this does have something to do with it, why has it taken this long to affect the connection?

I've tried running the 'Repair Connectivity' program, but to no avail. I've also ran the 'I cannot get connected to AOL' program, but it stops because there is no username in the AOL list.

I have AOL 9.0. Sincerely hope someone can help me, I NEED the internet.

Thanks.

bAdWaYz · #2 June 20th, 2005, 02:34 PM

Quote:

Thing is, our phone line got cut off months ago

If you want to use dialup you kinda need a phone line.

popnfreak · #3 June 20th, 2005, 05:46 PM

however, with DSL i'm pretty sure you can get connected with a "dry line". at least it's a service Bell sympatico began offering a few months ago, used to work there for a while (bleah, them poor techs...)

Phumfeinz · #4 June 21st, 2005, 09:24 AM

Quote:

Originally Posted by bAdWaYz

If you want to use dialup you kinda need a phone line.

It's DSL, and it's been working for months without the phone line being active.

bAdWaYz · #5 June 21st, 2005, 06:34 PM

You might have mentioned it was a dsl connection thta would have helped. At any rate if the modem isn't getting any info from your ISP at all aka "ip address, dns, and so on" then it would sound like to me either the modem itself or the phone like has gone gonzo. As popnfreak pointed out some ISP's do offer "dry line" service and if yours does then I would contact them and ask if they can see the modem from their end. You could try to power cycel the modem before you call them. Just unplug it from the power outlet and the phone line. Let it sit for about a min and a half then plug it back it see if it will pull any info from the line and the lights work.