desperatly need help for IE

finster · #1 July 28th, 2005, 07:18 AM

I have had a problem with my IE for about a month . Keep getting these error messeges that say IE has encountered an error and will now close and the error is mostly in module HSHTML.Dll sometimes its module unknown I can not run online scans without getting these errors and IE closes. I have ran viruas scan with my antivirus and sopybot but finds nothing. Sometimes Iall I do is click on IE and get the error box have win 98 and all updates. I have even used my master recovery cd to reformatt and reinstall win. and still have the same problem. Tried firefox it has its own error box! I havelooked and looked for answers but my pc doesn't like it it seems to be able to read what I am goin to and closes with the error boxes.Some people say it is spyware or virus but how can that be when I erased my hard drive 3 times and reinstalled win.I am posting my hijackthis log will someone please give me a fix I haven't already tried.I get the same this from outlook express 6 "MSIMN error in MSHTLM.DLL or MSOE.Dll have internet explorer 6 sp1. 180 mg ram. 12 gig hard drive with 90% free.Have anti virus and spybot.

Logfile of HijackThis v1.99.1
Scan saved at 12:08:14 AM, on 7/28/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WARNER\WARNER.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\PROGRAM FILES\VCOM\FIX-IT\MXTASK.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOTDD01.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://logantele.com/
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Warner] C:\Warner\Warner.exe
O4 - HKLM\..\Run: [OEMCleanup] C:\WINDOWS\OPTIONS\OEMRESET.EXE
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [RCScheduleCheck] C:\PROGRAM FILES\VCOM\RECOVERY COMMANDER\RCSCHED.EXE -CHECK
O4 - HKLM\..\Run: [Fix-It AV] C:\PROGRA~1\VCOM\FIX-IT\MEMCHECK.EXE
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [CriticalUpdate] c:\windows\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] c:\windows\SYSTEM\mstask.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE" /background
O4 - Startup: Fix-It.lnk = C:\Program Files\VCOM\Fix-It\mxtask.exe
O4 - Startup: hpoddt01.exe.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab

**AnnMarie** · #2 July 28th, 2005, 07:57 AM

Welcome to CTH finster, your log is fine. Are you sure that the error is not in Mshtml.dll? If so, try downloading and installing the hotfix here. Reboot and let us know if it helps.

finster · #3 July 28th, 2005, 03:48 PM

Sorry misprint yes it is Mshtml.dll .I have thought of replacing that dll but don't know if that would work I have replaced some dlls and that has solved some of my errors like the one in module oleaut32.dll.I went to the link you sent and there is no link to download a hot fix just to contact support which I did.Will let you know when i hear anything.

**AnnMarie** · #4 July 28th, 2005, 11:20 PM

Hi finster, the link was there (towards the bottom of the page). Here is the update anyway Internet Explorer 6 SP1 Update: Internet Explorer or Outlook Express Quits Unexpectedly with an Error in Mshtml.dll