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  #1  
Old September 21st, 2005, 01:13 PM
sunnyboy sunnyboy is offline
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Help!Downgrading from xp to 2000. licence key error

Hello,
I am new to cybertech. I am trying to install 2000 on a new Dell Optiplex GX520 that came with xp. I have formatted the C:NTFS partition but during 2000 setup the product key is not being accepted.
I get an error "the cd key you entered is not valid"
I have tried 2 other 2000 keys and I get the same error. I have also tried another 2000 cd.
I have reinstalled xp and tried again to install 2000 but get stuck at the same place.
Can anyone help me please?
Sunnyboy.
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  #2  
Old September 21st, 2005, 01:21 PM
lukeSJ lukeSJ is offline
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Edited by mod: Sorry, but we don't allow solutions using pirated materials!!

Murray
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  #3  
Old September 21st, 2005, 02:53 PM
Murray S.'s Avatar
Murray S. Murray S. is offline
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O/S: Windows XP Pro
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Age: 53
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Howdy and welcome to CTH:

You are going to need a valid Win2000 license.. Unless you have one, we aren't able to help!!

Murray
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  #4  
Old September 21st, 2005, 04:28 PM
sunnyboy sunnyboy is offline
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Hello again,
The win2000 license is a valid one, purchased from legitimate supplier. Supplier recommended that I try other key numbers to verify that problem is with the pc.
p.s. At the beginning of setup, there is a blue screen crash saying that there is an unknown hard error with ntdll.dll. This only happens after the first boot.
Does anybody have any ideas?
Sunnyboy

Last edited by sunnyboy; September 21st, 2005 at 04:38 PM. Reason: add extra information
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  #5  
Old September 21st, 2005, 05:10 PM
Murray S.'s Avatar
Murray S. Murray S. is offline
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Join Date: May 2004
O/S: Windows XP Pro
Location: Saskatchewan, Canada
Age: 53
Posts: 12,380
Quote:
Originally Posted by sunnyboy
Hello,
I am new to cybertech. I am trying to install 2000 on a new Dell Optiplex GX520 that came with xp. I have formatted the C:NTFS partition but during 2000 setup the product key is not being accepted.
I get an error "the cd key you entered is not valid"
I have tried 2 other 2000 keys and I get the same error. I have also tried another 2000 cd.
I have reinstalled xp and tried again to install 2000 but get stuck at the same place.
Can anyone help me please?
Sunnyboy.
First, how did you format??

Second: You say you get a "the cd key you entered is not valid" message.. Guess what that means.. Ever think your "vendor" supplied you with a bad key code ??

Lastly, you can't install Win2000 over XP.. You have to completely wipe the hard-drive and then go for the Win2000 setup..

If you do that and still get the "the cd key you entered is not valid" message, you probably bought a pirated program!!

Murray
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Microsoft MVP 2008: 2009: Windows - Shell/User

Please do not PM me or email me asking for support. Post on the forums instead so everyone can gain from the solution.

Patience is a virtue--yes your problem is urgent, but so are the problems of the other members.

Our time spent at CTH is free, but hosting CTH costs money.
Help us help you, and donate here.
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