View Full Version : error 48 PSAPI.DLL file not found
michele92
September 27th, 2005, 11:23 AM
when i start up my computer I get (error 48 PSAPI.DLL file not found) I can't get into windows, got no idea what to do or where to go. Please help. I have looked for this on the internet and feel that I need to install this item again but can't as I can't get into windows.
Tweaker
September 27th, 2005, 04:50 PM
Hello michele, welcome!
Can you get into Windows through safe mode?
If you can, try running a virus check.
Also try running spyware check.
If you can, try running a system check with Hijack This (http://www.cybertechhelp.com/download/file/hijack-this) program, then post the results in our safety forum (http://www.cybertechhelp.com/forums/forumdisplay.php?f=25) and someone will take a look for you to see if there are any issues.
michele92
September 27th, 2005, 05:45 PM
Hi, Thanks for that but I can't get in to windows through safe mode either.
Tweaker
September 27th, 2005, 10:42 PM
Have you tried booting up using a boot disk?
michele92
September 27th, 2005, 10:50 PM
I downloaded a boot disk on to cd but that didn't seem to work, either. Its my daughters computer and she has lost all the orignal discs for it. I had some one come in and look at and he told me it will take around 5 hours to fix @ £90.00 per hour plus VAT and parts, he then went on to ofer me a reconditioned one for £800.00 and he would dispose of the old one safely for me. Well not to impressed.
Tweaker
September 27th, 2005, 11:03 PM
Did you set you system to boot from the cd when you tried that boot disk?
michele92
September 27th, 2005, 11:48 PM
Yes, done but to be honest not sure if I done it right as there was 3 that for disc floppy disc etc, so I done the first one as I was afraid to touch anything I was unsure about. Thanks.
Tweaker
September 28th, 2005, 01:17 AM
Check your BIOS set-up screen under boot options it should give you the option there.
michele92
September 29th, 2005, 07:59 PM
Yes done that, when it starts to load from the disc the screen goes black lots of writing comes up and then it waits for me to enter something but I don't know what it wants entered, its as if its waiting for a password or a code.
michele92
September 29th, 2005, 08:11 PM
I have downloaded bot disc from this site just now and am going to try that, may be the one I down loaded before was wrong as I got it from another site.
Tweaker
September 29th, 2005, 10:43 PM
Here's a link (http://www.microsoft.com/windowsME/using/computerhealth/articles/startupdisk.asp) that might help.