Missing CD-ROM drives

[daftgeordie]

Hi everyone. I wonder if someone can help me. Just this afternoon, my computer, which runs Windows 2000 suddenly developed a problem. I inserted a CD to look at and when I went to 'My Computer' to open the CD, it just showed a Floppy drive and the 'C' drive. No CD-ROM or CD-RW drives. When I went to the device manager it shows them both as being there but both have a problem i.e. yellow exclamation mark. In the main window of 'properties' it says that Windows cannot install the driver properly. I tried to reinstall the drivers but the problem remained. I uninstalled both drives and restarted....the computer recognised the new hardware and said it was installing the drivers but........the problem remains. Any ideas?

My computer has been very reliable for the last four years....up until today! It has a P4 1.5Ghz processor, 256Mb RAM and a 20Gb hard drive and, 'til today, a CD-ROM and a CD-RW drive. Thanks

[daftgeordie]

C'mon guys help me out here! Someone must've had a similar problem. I removed the drives physically and restarted the machine, then I shut down and plugged them back in again....thought it might work.....it didn't. Cheers.

[Murf]

Go back into Device Manager, under IDE Controllers is there a yellow makr?? Are both the burner and cdrom on the same IDE cable?

[daftgeordie]

Hi Murf, thanks for replying. There is no yellow mark under IDE controllers and yes, both drives are on the same cable. Thanks.

[daftgeordie]

Why do you ask?

[Spider]

Just connect one with jumper set to master. See if one works.

[daftgeordie]

Just to let you know that I couldn't find what was wrong so I formatted the hard drive and re-installed the operating system. A bit drastic but I wasn't getting anywhere. All is now well.

[Spider]

Drastic or not, fixed is fixed. Good job.