Internet Explorer annoying problem

[mesak]

Hello all,

A few days ago I had to run Windows XP repair and everything looks normal except for an annoying problem with Internet Explorer. Once I open it it seems to be working fine, browsing and opening web site but from time to time I get error message saying:"The instruction at 0x1a447796 referenced memory at 0x00000000. The memory could not be read".

Once that message appears all open IE windows close down and I have to restart them. I have tried to reinstall IE but problem keeps appearing. Scan with SpyBot gave some results HKEY_USERS\S-1-5-21-299502267-1482476501-839522115-1003\Software\Microsoft\Windows\CurrentVersion\Pol icies\Explorer\NoActiveDesktopChanges!=W=0. Any ideas what is wrong with IE or how to fix this problem?


Here is my HJThis log:

Logfile of HijackThis v1.99.1
Scan saved at 8:52:33 p.m., on 23/10/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

C:\WINDOWS\system32\cisvc.exe

C:\WINDOWS\System32\CTsvcCDA.EXE

C:\Program Files\ewido\security suite\ewidoctrl.exe

C:\Program Files\ewido\security suite\ewidoguard.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\System32\nvsvc32.exe

C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\cidaemon.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\rundll32.exe

C:\WINDOWS\System32\ctfmon.exe

C:\WINDOWS\System32\devldr32.exe

C:\Program Files\Internet Explorer\iexplore.exe


R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://sec.westpactrust.co.nz/IOLB/newSession

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer

R3 - Default URLSearchHook is missing

O2 - BHO: bho2gr Class - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit

O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe

O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: BugDoctor.lnk = C:\Program Files\Bug Doctor\BugDoctor.exe

O4 - Global Startup: GetRight - Tray Icon.lnk = C:\Program Files\GetRight\getright.exe

O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe

O8 - Extra context menu item: &ICQ Toolbar Search - res://C:\Program Files\ICQToolbar\toolbaru.dll/SEARCH.HTML

O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe

O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll

O17 - HKLM\System\CCS\Services\Tcpip\..\{1B307F2B-2C52-409C-B92E-5BEB04299135}: NameServer = 85.255.114.45,85.255.112.83

O17 - HKLM\System\CCS\Services\Tcpip\..\{CC11FE37-AAD7-484B-B108-AF676FE88501}: NameServer = 85.255.114.45,85.255.112.83

O17 - HKLM\System\CCS\Services\Tcpip\..\{E78344D5-5631-43C2-9687-865BCB6B552C}: NameServer = 85.255.114.45,85.255.112.83

O17 - HKLM\System\CS1\Services\Tcpip\..\{1B307F2B-2C52-409C-B92E-5BEB04299135}: NameServer = 85.255.114.45,85.255.112.83

O17 - HKLM\System\CS2\Services\Tcpip\..\{1B307F2B-2C52-409C-B92E-5BEB04299135}: NameServer = 85.255.114.45,85.255.112.83

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)

O21 - SSODL: IEFilter - {A56F4479-EE79-49E7-A11E-C3D312A40077} - IEFilter1.dll (file missing)

O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE

O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe

O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

O23 - Service: Service - Unknown owner - C:\WINDOWS\System32\Service.exe

O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe



Thanks in advance,

Mesa

[AnnMarie]

Hi mesak, I can see a few problems in your log but I would like to try Silent Runners and see what it reports. Go here (http://www.silentrunners.org/) and download Silent Runners to your Desktop and run it. Please post the information back in this thread. If your AV queries the script, allow it to run. It's not malicious.

[mesak]

Hi all,


Following an advice from Ann Marie I am posting Silent Runners log.

"Silent Runners.vbs", revision 41, http://www.silentrunners.org/
Operating System: Windows XP
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run \ {++}

"CTFMON.EXE" = "C:\WINDOWS\System32\ctfmon.exe" [MS]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run \ {++}
"nwiz" = "nwiz.exe /install" ["NVIDIA Corporation"]
"NvMediaCenter" = "RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit" [MS]
"NvCplDaemon" = "RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup" [MS]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run Once\ {++}
"SpybotSnD" = ""C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck" ["Safer Networking Limited"]

HKLM\Software\Microsoft\Active Setup\Installed Components\
{306D6C21-C1B6-4629-986C-E59E1875B8AF}\(Default) = (no title provided)
\StubPath = ""C:\WINDOWS\System32\rundll32.exe" "C:\Program Files\Messenger\msgsc.dll",ShowIconsUser" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\Exp lorer\Browser Helper Objects\
{31FF080D-12A3-439A-A2EF-4BA95A3148E8}\(Default) = "bho2gr Class" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\GetRight\xx2gr.dll" ["Headlight Software, Inc."]

HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved\
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"

-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{E0D79304-84BE-11CE-9641-444553540000}" = "WinZip"

-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]
"{E0D79305-84BE-11CE-9641-444553540000}" = "WinZip"

-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]
"{E0D79306-84BE-11CE-9641-444553540000}" = "WinZip"

-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]
"{E0D79307-84BE-11CE-9641-444553540000}" = "WinZip"

-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]
"{640167b4-59b0-47a6-b335-a6b3c0695aea}" = "Portable Media Devices"

-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\Audiodev.dll" [MS]
"{cc86590a-b60a-48e6-996b-41d25ed39a1e}" = "Portable Media Devices Menu"

-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\Audiodev.dll" [MS]
"{A70C977A-BF00-412C-90B7-034C51DA2439}" = "NvCpl DesktopContext Class"

-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\nvcpl.dll" ["NVIDIA Corporation"]
"{1CDB2949-8F65-4355-8456-263E7C208A5D}" = "Desktop Explorer"

-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\nvshell.dll" ["NVIDIA Corporation"]
"{1E9B04FB-F9E5-4718-997B-B8DA88302A47}" = "Desktop Explorer Menu"

-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\nvshell.dll" ["NVIDIA Corporation"]
"{1E9B04FB-F9E5-4718-997B-B8DA88302A48}" = "nView Desktop Context Menu"

-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\nvshell.dll" ["NVIDIA Corporation"]
"{709C6E11-538F-4759-86AC-6ACB302AA0DE}" = "Desktop Manager"

-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\msvdm.dll" [null data]
"{B41DB860-8EE4-11D2-9906-E49FADC173CA}" = "WinRAR shell extension"

-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
"{00020D75-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Desktop Icon Handler"

-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~2\OFFICE11\MLSHEXT.DLL" [MS]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Custom Icon Handler"

-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~2\OFFICE11\OLKFSTUB.DLL" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"

-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\OFFICE11\msohev.dll" [MS]
"{32020A01-506E-484D-A2A8-BE3CF17601C3}" = "AlcoholShellEx"

-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\ALCOHO~1\ALCOHO~1\AXShlEx.dll" ["Alcohol Soft Development Team"]
"{5464D816-CF16-4784-B9F3-75C0DB52B499}" = "Yahoo! Mail"

-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\Common\ymmapi.dll" ["Yahoo! Inc."]
"{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Shell Extension"

-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
"{9F97547E-460A-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Find Extension"

-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
"{416651E4-9C3C-11D9-8BDE-F66BAD1E3F3A}" = "PhoneBrowser"

-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Nokia\Nokia PC Suite 6\PhoneBrowser.dll" ["Nokia"]
"{C0C4375A-5B72-4efe-929D-3B848C3A1E91}" = "Message View"

-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Nokia\Nokia PC Suite 6\MessageView.dll" ["Nokia"]
"{FFB699E0-306A-11d3-8BD1-00104B6F7516}" = "Play on my TV helper"

-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\nvcpl.dll" ["NVIDIA Corporation"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Exp lorer\ShellExecuteHooks\
INFECTION WARNING! "{54D9498B-CF93-414F-8984-8CE7FDE0D391}" = "ewido shell guard"

-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\shellhook.dll" ["TODO: <Firmenname>"]

HKLM\Software\Microsoft\Windows\CurrentVersion\She llServiceObjectDelayLoad\
"IEFilter" = "{A56F4479-EE79-49E7-A11E-C3D312A40077}"

-> {CLSID}\InProcServer32\(Default) = "IEFilter1.dll" [empty string]

HKLM\Software\Classes\PROTOCOLS\Filter\
INFECTION WARNING! text/xml\CLSID = "{807553E5-5146-11D5-A672-00B0D022E945}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL" [MS]

HKLM\Software\Classes\*\shellex\ContextMenuHandler s\
AVG7 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"

-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
ewido\(Default) = "{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"

-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\context.dll" ["ewido networks"]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"

-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
WinZip\(Default) = "{E0D79304-84BE-11CE-9641-444553540000}"

-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]
Yahoo! Mail\(Default) = "{5464D816-CF16-4784-B9F3-75C0DB52B499}"

-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\Common\ymmapi.dll" ["Yahoo! Inc."]

HKLM\Software\Classes\Directory\shellex\ContextMen uHandlers\
ewido\(Default) = "{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"

-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\context.dll" ["ewido networks"]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"

-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
WinZip\(Default) = "{E0D79304-84BE-11CE-9641-444553540000}"

-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]

HKLM\Software\Classes\Folder\shellex\ContextMenuHa ndlers\
AVG7 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"

-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"

-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
WinZip\(Default) = "{E0D79304-84BE-11CE-9641-444553540000}"

-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]


Active Desktop and Wallpaper:
-----------------------------

Active Desktop is disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer\ShellState

Thanks,

Mesa

[AnnMarie]

You have to wait for it to finish scanning mesak. It will let you know when it's finished. Please repost the log.

[mesak]

Following an advice from Ann Marie here is the Silent Runners log:

"Silent Runners.vbs", revision 41, http://www.silentrunners.org/
Operating System: Windows XP
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run \ {++}
"CTFMON.EXE" = "C:\WINDOWS\System32\ctfmon.exe" [MS]
"Yahoo! Pager" = ""C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet" ["Yahoo! Inc."]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run \ {++}
"nwiz" = "nwiz.exe /install" ["NVIDIA Corporation"]
"NvMediaCenter" = "RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit" [MS]
"NvCplDaemon" = "RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup" [MS]

HKLM\Software\Microsoft\Active Setup\Installed Components\
{306D6C21-C1B6-4629-986C-E59E1875B8AF}\(Default) = (no title provided)
\StubPath = ""C:\WINDOWS\System32\rundll32.exe" "C:\Program Files\Messenger\msgsc.dll",ShowIconsUser" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\Exp lorer\Browser Helper Objects\
{31FF080D-12A3-439A-A2EF-4BA95A3148E8}\(Default) = "bho2gr Class" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\GetRight\xx2gr.dll" ["Headlight Software, Inc."]

HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved\
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{E0D79304-84BE-11CE-9641-444553540000}" = "WinZip"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]
"{E0D79305-84BE-11CE-9641-444553540000}" = "WinZip"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]
"{E0D79306-84BE-11CE-9641-444553540000}" = "WinZip"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]
"{E0D79307-84BE-11CE-9641-444553540000}" = "WinZip"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]
"{640167b4-59b0-47a6-b335-a6b3c0695aea}" = "Portable Media Devices"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\Audiodev.dll" [MS]
"{cc86590a-b60a-48e6-996b-41d25ed39a1e}" = "Portable Media Devices Menu"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\Audiodev.dll" [MS]
"{A70C977A-BF00-412C-90B7-034C51DA2439}" = "NvCpl DesktopContext Class"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\nvcpl.dll" ["NVIDIA Corporation"]
"{1CDB2949-8F65-4355-8456-263E7C208A5D}" = "Desktop Explorer"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\nvshell.dll" ["NVIDIA Corporation"]
"{1E9B04FB-F9E5-4718-997B-B8DA88302A47}" = "Desktop Explorer Menu"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\nvshell.dll" ["NVIDIA Corporation"]
"{1E9B04FB-F9E5-4718-997B-B8DA88302A48}" = "nView Desktop Context Menu"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\nvshell.dll" ["NVIDIA Corporation"]
"{709C6E11-538F-4759-86AC-6ACB302AA0DE}" = "Desktop Manager"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\msvdm.dll" [null data]
"{B41DB860-8EE4-11D2-9906-E49FADC173CA}" = "WinRAR shell extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
"{00020D75-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Desktop Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~2\OFFICE11\MLSHEXT.DLL" [MS]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Custom Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~2\OFFICE11\OLKFSTUB.DLL" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\OFFICE11\msohev.dll" [MS]
"{32020A01-506E-484D-A2A8-BE3CF17601C3}" = "AlcoholShellEx"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\ALCOHO~1\ALCOHO~1\AXShlEx.dll" ["Alcohol Soft Development Team"]
"{5464D816-CF16-4784-B9F3-75C0DB52B499}" = "Yahoo! Mail"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\Common\ymmapi.dll" ["Yahoo! Inc."]
"{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
"{9F97547E-460A-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Find Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
"{416651E4-9C3C-11D9-8BDE-F66BAD1E3F3A}" = "PhoneBrowser"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Nokia\Nokia PC Suite 6\PhoneBrowser.dll" ["Nokia"]
"{C0C4375A-5B72-4efe-929D-3B848C3A1E91}" = "Message View"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Nokia\Nokia PC Suite 6\MessageView.dll" ["Nokia"]
"{FFB699E0-306A-11d3-8BD1-00104B6F7516}" = "Play on my TV helper"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\nvcpl.dll" ["NVIDIA Corporation"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Exp lorer\ShellExecuteHooks\
INFECTION WARNING! "{54D9498B-CF93-414F-8984-8CE7FDE0D391}" = "ewido shell guard"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\shellhook.dll" ["TODO: <Firmenname>"]

HKLM\Software\Microsoft\Windows\CurrentVersion\She llServiceObjectDelayLoad\
"IEFilter" = "{A56F4479-EE79-49E7-A11E-C3D312A40077}"
-> {CLSID}\InProcServer32\(Default) = "IEFilter1.dll" [empty string]

HKLM\Software\Classes\PROTOCOLS\Filter\
INFECTION WARNING! text/xml\CLSID = "{807553E5-5146-11D5-A672-00B0D022E945}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL" [MS]

HKLM\Software\Classes\*\shellex\ContextMenuHandler s\
AVG7 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
ewido\(Default) = "{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\context.dll" ["ewido networks"]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
WinZip\(Default) = "{E0D79304-84BE-11CE-9641-444553540000}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]
Yahoo! Mail\(Default) = "{5464D816-CF16-4784-B9F3-75C0DB52B499}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\Common\ymmapi.dll" ["Yahoo! Inc."]

HKLM\Software\Classes\Directory\shellex\ContextMen uHandlers\
ewido\(Default) = "{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\context.dll" ["ewido networks"]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
WinZip\(Default) = "{E0D79304-84BE-11CE-9641-444553540000}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]

HKLM\Software\Classes\Folder\shellex\ContextMenuHa ndlers\
AVG7 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
WinZip\(Default) = "{E0D79304-84BE-11CE-9641-444553540000}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]


Active Desktop and Wallpaper:
-----------------------------

Active Desktop is disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer\ShellState


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Pa rameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Pa rameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 13
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05


Toolbars, Explorer Bars, Extensions:
------------------------------------

Explorer Bars

Dormant Explorer Bars in "View, Explorer Bar" menu

HKLM\Software\Classes\CLSID\{9696B0EA-5D5B-410B-89C3-3B2B147430A2}\ = "DiskView Visualizer"
Implemented Categories\{00021494-0000-0000-C000-000000000046}\ [horizontal bar]
InProcServer32\(Default) = "C:\Program Files\Vyooh\DiskView\DiskViewViz.dll" ["Vyooh"]

HKLM\Software\Classes\CLSID\{EB9EDE30-C8CA-4428-B41E-BFCF5A6E6F37}\ = "DiskView.Folders"
Implemented Categories\{00021493-0000-0000-C000-000000000046}\ [vertical bar]
InProcServer32\(Default) = "C:\Program Files\Vyooh\DiskView\Diskview.dll" ["Vyooh"]

HKLM\Software\Classes\CLSID\{FF059E31-CC5A-4E2E-BF3B-96E929D65503}\ = "&Research"
Implemented Categories\{00021493-0000-0000-C000-000000000046}\ [vertical bar]
InProcServer32\(Default) = "C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL" [MS]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{CAFEEFAC-0015-0000-0004-ABCDEFFEDCBC}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll" ["Sun Microsystems, Inc."]

{92780B25-18CC-41C8-B9BE-3C9C571A8263}\
"ButtonText" = "Research"

{B863453A-26C3-4E1F-A54D-A2CD196348E9}\
"ButtonText" = "ICQ Lite"
"MenuText" = "ICQ Lite"
"Exec" = "C:\Program Files\ICQLite\ICQLite.exe" ["ICQ Ltd."]

{E5D12C4E-7B4F-11D3-B5C9-0050045C3C96}\
"ButtonText" = "Yahoo! Messenger"
"MenuText" = "Yahoo! Messenger"
"Exec" = "C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe" ["Yahoo! Inc."]

{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Messenger"
"Exec" = "C:\Program Files\Messenger\MSMSGS.EXE" [MS]


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

AVG7 Alert Manager Server, Avg7Alrt, "C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe" ["GRISOFT, s.r.o."]
AVG7 Update Service, Avg7UpdSvc, "C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe" ["GRISOFT, s.r.o."]
Creative Service for CDROM Access, Creative Service for CDROM Access, "C:\WINDOWS\System32\CTsvcCDA.EXE" ["Creative Technology Ltd"]
ewido security suite control, ewido security suite control, "C:\Program Files\ewido\security suite\ewidoctrl.exe" ["ewido networks"]
ewido security suite guard, ewido security suite guard, "C:\Program Files\ewido\security suite\ewidoguard.exe" ["ewido networks"]
Machine Debug Manager, MDM, ""C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE"" [MS]
NVIDIA Display Driver Service, NVSvc, "C:\WINDOWS\System32\nvsvc32.exe" ["NVIDIA Corporation"]
StarWind iSCSI Service, StarWindService, "C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe" ["Rocket Division Software"]


Print Monitors:
---------------

HKLM\System\CurrentControlSet\Control\Print\Monito rs\
Microsoft Document Imaging Writer Monitor\Driver = "mdimon.dll" [MS]


----------
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ The search for DESKTOP.INI DLL launch points on all local fixed drives
took 104 seconds.
+ The search for all Registry CLSIDs containing dormant Explorer Bars
took 38 seconds.
---------- (total run time: 318 seconds)

[AnnMarie]

Download Pocket Killbox from here (http://www.cybertechhelp.com/download/section/adware-spyware-removal), unzip the file to your Desktop and have it ready to use.

When you have done this, Boot into Safe Mode (restart your PC and tap F8 as it restarts)and run Hijack This again. Check the below entries and click on Fix Checked.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R3 - Default URLSearchHook is missing

O17 - HKLM\System\CCS\Services\Tcpip\..\{1B307F2B-2C52-409C-B92E-5BEB04299135}: NameServer = 85.255.114.45,85.255.112.83

O17 - HKLM\System\CCS\Services\Tcpip\..\{CC11FE37-AAD7-484B-B108-AF676FE88501}: NameServer = 85.255.114.45,85.255.112.83

O17 - HKLM\System\CCS\Services\Tcpip\..\{E78344D5-5631-43C2-9687-865BCB6B552C}: NameServer = 85.255.114.45,85.255.112.83

O17 - HKLM\System\CS1\Services\Tcpip\..\{1B307F2B-2C52-409C-B92E-5BEB04299135}: NameServer = 85.255.114.45,85.255.112.83

O17 - HKLM\System\CS2\Services\Tcpip\..\{1B307F2B-2C52-409C-B92E-5BEB04299135}: NameServer = 85.255.114.45,85.255.112.83

O21 - SSODL: IEFilter - {A56F4479-EE79-49E7-A11E-C3D312A40077} - IEFilter1.dll (file missing)

Run Killbox now. Copy and paste the full file path of the below file in the box and click on Delete on Reboot. Next click on the button with the red circle and an X in the middle. You will get a message saying "File with be deleted on next reboot, click "Yes". Process and Reboot now?" Click "Yes" to reboot.

C:\WINDOWS\system32\IEFilter1.dll

Post a new Hijack This log. If you still get the error using IE, try uninstalling GetRight and see if it goes away.

[mesak]

Hi Ann Marie,

I just would like to thank you for helping me with IE problems I experienced recently. I followed your instructions and everything seems to be working just fine now. I really appreciate all the effort and assistance you offered.

Thanks again,


Mesa


P.S. Here is requested new HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 12:51:15 p.m., on 25/10/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\devldr32.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\system32\cidaemon.exe
C:\gluposti files\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://sec.westpactrust.co.nz/IOLB/newSession
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
O2 - BHO: bho2gr Class - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O8 - Extra context menu item: &ICQ Toolbar Search - res://C:\Program Files\ICQToolbar\toolbaru.dll/SEARCH.HTML
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Service - Unknown owner - C:\WINDOWS\System32\Service.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe

[AnnMarie]

That's good news mesak and you are very welcome. :)

I would like you to check to see if the below service is running though.

Service - Unknown owner - C:\WINDOWS\System32\Service.exe

Go to Start > Run and type:

services.msc

and ok. Can you see it?