shintao
November 27th, 2005, 01:03 AM
I bought a new Compaq Presario 5441 quite a few years back. It came loaded with Windows 98SE . I have had a long run without having to do a "Full Restore" with the Quick Restore disk they provided.
I had to use it about a month back, and to my amazement the restore disk restores Windows 98, NOT Win98 second addition that I paid for and was on my machine. So now my "My PC" still shows the WIN98SE status, but when I run the Compaq's support analyzer, it reveals the onboard program is really WIN98. Other online checkers (housecall) show the same thing.
I feel Compaq has frauded me, and owes me a Windows 98SE restore disk that matched the program I bought.
What do you think, and does anyone know how I should resolve this issue??
I had to use it about a month back, and to my amazement the restore disk restores Windows 98, NOT Win98 second addition that I paid for and was on my machine. So now my "My PC" still shows the WIN98SE status, but when I run the Compaq's support analyzer, it reveals the onboard program is really WIN98. Other online checkers (housecall) show the same thing.
I feel Compaq has frauded me, and owes me a Windows 98SE restore disk that matched the program I bought.
What do you think, and does anyone know how I should resolve this issue??